11/01/1986 01030

MANAGEMENT ANALYST SUPERVISOR

NATURE OF WORK: The Management Analyst series describes work associated with developing, analyzing, advising on, or suggesting improvements in processes, areas, and procedures that are characterized as managerial rather than programmatic. Examples of these managerial areas are: work methods and procedures; organizational structures; administrative policies; forms and records management; or the use of space, equipment, and facilities.

DEFINITION: Employees in this class perform supervisory and responsible technical analytical work related to the analysis of managerial areas. Employees supervise journey level analysts in conducting studies, gathering background data, conducting interviews or on-site inspections, analyzing data, developing conclusions and recommendations, and preparing oral and written reports. Work also involves conducting or supervising the conduct of studies of managerial areas which have internal or external departmental involvement, which require extensive coordination of diverse entities, and which require sensitivity in implementation. Work includes meetings and discussions with departmental officials to negotiate for approval of review results, to furnish advice on managerial problems, and to initiate and ensure projects are conducted according to sound management analysis techniques. Work is differentiated from the next lower level by the supervisory nature of this work and by the ongoing conduct or supervision of studies which require extensive coordination and sensitive implementation. Employees exercise considerable independent judgment in planning and directing the work of subordinates and in making technical decisions. Completed work is reviewed by a technical or administrative superior for compliance with policies, soundness of conclusions, and effectiveness of results.

EXAMPLES OF WORK: Plans and supervises the work of subordinate analysts engaged in performing technical management analysis work.

Assigns work, schedules time frames for completion, and reviews work product for accuracy, timeliness, and adherence to predetermined work standards.

Conducts or supervises difficult management studies involving internal and external departmental organizations, and extensive coordination and implementation.

Provides for the installation of new and improved methods and systems; provides for and assists in the training of personnel.

Confers with electronic data processing staff in order to effect installation of new automated systems or to enhance existing systems.

Provides technical advice on sensitive managerial problems or issues to internal or external departmental staff, commercial vendors, or others.

Prepares and signs performance evaluation reports, provides guidance and training in management analysis techniques, and provides disciplinary action as necessary.

Directs and participates in the preparation of staff reports, procedural manuals, charts, forms, and other related materials.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the practices, theories, techniques, and methods of management.

Knowledge of the principles and practices of public administration and personnel management, public budgeting, and general services administration.

Knowledge of the basic trends and current developments in management analysis.

Knowledge of basic mathematical and statistical methods, such as standard deviation, means, simple correlation, frequency distribution, or trend projections.

Knowledge of the basic uses and application of electronic data processing equipment for data collection, organization, and presentation.

Knowledge of the application and uses of office equipment and appliances.

Ability to supervise a staff of management analysts.

Ability to supervise staff in gathering, assembling, correlating, and analyzing facts and in devising solutions to problems.

Ability to supervise staff in interpreting policy, functional statements, administrative issuances, and legislation; applying them to departmental functions; and in effecting changes in organizational and/or operational procedures.

Ability to apply established practices, theories, techniques, and methods of management to departmental processes.

Ability to apply and supervise the application of mathematical and statistical methods to the analysis and interpretation of data.

Ability to supervise the evaluation of managerial processes and in facilitating changes in operating procedures.

Ability to understand manual processes, envision their application to automation, and ensure efficient and cost effective automation.

Ability to apply formulae to determine various allocations such as space, material, or personnel.

Ability to make oral and written reports and presentations, and prepare charts and graphs clearly, concisely, and effectively.

Ability to establish and maintain effective working relationships with associates, personnel of organizational units in which studies are conducted, other agency staff, commercial vendors, and the general public.

MINIMUM EXPERIENCE AND TRAINING: One year of experience as a Management Analyst 2; or three years of progressively responsible experience in technical management analysis work which included evaluating work methods, procedures or organizational structures, and a bachelor's degree;

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Any equivalent combination of experience and training.