11/01/1986 01040

MANAGEMENT ANALYST MANAGER

NATURE OF WORK: The Management Analyst series describes work associated with developing, analyzing, advising on, or suggesting improvements in processes, areas, and procedures that are characterized as managerial rather than programmatic. Examples of these managerial areas are: work methods and procedures; organizational structures; administrative policies; forms and records management; or the use of space, equipment, and facilities.

DEFINITION: This is managerial and responsible technical analytical work in directing, through subordinate supervisory management analysts, a management analysis program. Work involves directing the review of organization and work flow processes, allocation of space and facilities; administrative issuances, records management and forms control, office equipment systems, and similar managerial functions. Employees plan, organize, and direct the work of subordinate supervisory management analysts responsible for the work product of technical journey level analysts. Work includes meetings and discussions with agency officials to negotiate for approval of the results of studies and reviews conducted, and to furnish advice on managerial problems. Work also involves ensuring, through subordinate supervisory personnel, that projects are initiated, conducted, and results implemented according to sound management analysis techniques. Employees receive general instructions as to scope of assignments and broad objectives to be achieved. Work is reviewed for compliance with policies, soundness of conclusions, and effectiveness of results.

EXAMPLES OF WORK: Plans and directs the work of a staff of subordinate supervisory management analysts engaged in a management analysis program.

Develops standards for the review and analysis of managerial areas.

Plans, supervises and conducts organizational studies that are internal or external to the department or which have statewide impact.

Represents the agency at executive meetings to report on the status of projects or to advise on problems of high impact or sensitivity.

Provides for the installation of new and improved methods and systems, provides for and assists in the training of personnel.

Confers with electronic data processing staff in order to ensure the installation of new automated systems or to enhance existing systems.

Provides technical advice on sensitive managerial problems or issues to internal or external department staff, commercial vendors, or others.

Prepares, signs, and reviews performance evaluation reports; provides guidance and training in management analysis techniques; and provides disciplinary action as necessary.

Directs and participates in the preparation of staff reports, procedural manuals, charts, forms, and other related materials.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the practices, theories, techniques, and methods of management.

Knowledge of the principles and practices of public administration and personnel management, supervision, public budgeting, and general services administration.

Knowledge of the basic trends and current developments in management analysis.

Knowledge of basic mathematical and statistical methods, such as standard deviation, means, simple correlation, frequency distribution, or trend projections.

Knowledge of the basic uses and application of electronic data processing equipment for data collection, organization, and presentation.

Knowledge of the application and uses of office equipment and appliances.

Ability to direct the work of a staff of management analysts.

Ability to plan and execute a technical management analysis program.

Ability to apply established practices, theories, techniques, and methods of management to departmental processes.

Ability to apply and supervise the application of mathematical and statistical methods to the analysis and interpretation of data.

Ability to manage staff in the interpretation of policy, functional statements, administrative issuances, and legislation; in applying them to departmental managerial functions; and in effecting changes in organizational and/or operational procedures.

Ability to manage a technical staff in gathering, assembling, correlating, and analyzing facts and in devising solutions to problems.

Ability to understand manual processes, envision their application to automation, and ensure efficient and cost effective automation.

Ability to make oral and written reports and presentations, and prepare charts and graphs clearly, concisely, and effectively.

Ability to provide leadership and establish and maintain effective working relationships with departmental staff, commercial vendors, other agencies and departments, and the general public.

MINIMUM EXPERIENCE AND TRAINING: One year of experience as a Management Analyst Supervisor; or four years of progressively responsible experience in technical management analysis work which included one year supervising the evaluation of work methods, procedures, or organizational structures, and a bachelor's degree;

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Any equivalent combination of experience and training.