Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
02280 10 ST A3 C 645-06 04/30/2004
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7/7/04  02280


DEFINITION: This is responsible administrative and managerial work directing liquor licensing operations and assisting the Director, Bureau of Licensing.

The employee in this job assists the director in planning, directing, coordinating and monitoring the liquor licensing program within a framework of laws, regulations and policies. Work involves directing the regulatory review, investigation, and permit application process of liquor licenses. Work also includes assisting the director in the review of proposed legislation; assisting in presenting or providing information to the Liquor Board; and developing and recommending legislation, Liquor Board regulations, and licensing program initiatives. This employee works with public and private industry groups to provide information and seek support of the liquor licensing program, and serves as liaison to the public, local government, police officials, Commonwealth and federal agency representatives, and national organizations representing or regulating the hospitality and liquor industry. Supervision is exercised over Division Chief, supervisory and clerical staff. Work is assigned by the director in the form of broad program goals and objectives and reviewed through conferences and written reports to determine achievement of goals, objectives and conformance with established policies, laws, and regulations.

EXAMPLES OF WORK: Plans and directs implementation of legislative, regulatory, and program changes.

Directs the technical review, investigation and analysis of licensing transactions requiring Board or director approval.

Reviews decisions, appeals, and communications for compliance with regulations.

Reviews and analyzes division reports to determine program trends and effectiveness.

Directs the review and analysis of cases and preparation of summaries for Board presentation by the director.

Directs the review and analysis of license renewals where abuse under the Nuisance Bar Program might occur.

Reviews program activities and recommends policy changes to improve licensing operations and processing procedures.

Reviews and recommends possible ways of applying information technology or otherwise improving program service and efficiency.

Monitors review process and hearing findings, discussing issues with the director and recommending action regarding approval or presentation to the Board.

Reviews proposed or pending legislation for possible impact on the regulatory review process with the director to determine implementation parameters.

Meets with board members and attends liquor board meetings to provide information and outline possible action.

Provides legal, regulatory and licensing information to the Board, legal staff, Administrative Judge, and others, and makes recommendations.

Discusses, explains, clarifies, and garners support for regulatory review policies and procedures to industry, governmental, and private parties.

Performs the full range of supervisory duties.

The employee in this job may participate in the performance of their subordinates’ work consistent with operational or organization requirements.

Performs other duties as assigned.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the laws, regulations, precedents, and procedures applicable to the liquor licensing regulatory review process.

Knowledge of the functions, practices, and resources of federal, state and municipal organizations regulating and/or impacting the hospitality and liquor industry regulated by the Commonwealth’s liquor licensing program.

Knowledge of contemporary alcohol beverage business and industry practices.

Knowledge of the principles and practices of general management, public speaking, and public administration and government operations.

Knowledge of systems and operations principles, practices, and their application to a Commonwealth wide regulatory review program, including integrated use of information technology.

Ability to learn to use various automated licensing systems.

Ability to analyze, review, and comment or make recommendations on proposed legislation, regulations and procedures involving the liquor licensing program.

Ability to apply regulations, legislative requirements, administrative decisions, and precedents to the regulatory review process.

Ability to direct licensing regulatory review work including the development of operational policies and procedures; the establishment of work/project priorities; the development of work flow for document processing, investigation, evaluation, approval; direction of staff; and the evaluation of recommendations and reports resolution of technical difficulties.

Ability to review and analyze regional activity reports to plan and coordinate the work of assigned units, including legislative and regulatory changes, prevent or resolve work conflicts between units, and determine program trends and effectiveness.

Ability to analyze and interpret accounting data, and reports, and to apply this information, or advise employees in the proper analysis of the data.

Ability to express ideas clearly and concisely, orally and in writing in English.

Ability to establish and maintain effective working relationships with agency and Commonwealth officials, legislators, civic and religious groups, law enforcement agencies, public officials, attorneys, licensees, and the general public.

MINIMUM EXPERIENCE AND TRAINING: One years of experience as an LCB Licensing Manager;


Two years as an LCB Licensing Analyst Manager;


Nine years of experience in conducting accounting reviews or audits, or administrative or technical experience in a legal, licensing, or other regulatory program requiring the interpretation and application of statutes, program policies, and industry regulations, including four years of supervisory or managerial experience.

College course work in accounting, finance, economics, business administration, public administration, law, or a closely related field may be substituted for the non-supervisory experience on a year-for-year basis to a maximum of four years.


An equivalent combination of experience and training which includes four years of supervisory or managerial experience in a legal, licensing, or other regulatory program.