Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
02392 13 ST A3 N 710-08 08/06/2014
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03/03/2009 02392


DEFINITION: This is highly responsible administrative work directing the regulatory, educational, and public outreach programs within the Pennsylvania Liquor Control Board (PLCB).

The employee in this job is responsible for strategic planning, policy development, and management of the licensing, alcohol education, prevention services, and consumer relations functions within the PLCB. Work involves serving as the principal advisor to the Chief Executive Officer (CEO) and Board on all technical regulatory issues; conferring with the CEO and Board regarding the formulation of new policies and directives; and researching and reviewing programs and legislation to develop executive policy recommendations that will enable the PLCB to be a retail industry leader. Work also involves serving as the primary
administrator providing guidance, leadership, and vision, and setting the goals and priorities for all assigned areas; meeting with elected state representatives; representing the Agency and making presentations to various industry groups; and interacting on behalf of the Agency with attorneys and local elected officials. Work is performed with considerable independence within the framework of Board policies under the general direction of the CEO who reviews work through conferences, reports, and effectives of results.

EXAMPLES OF WORK: Plans and directs, through subordinate bureau directors, the licensing, alcohol education, prevention services, and consumer relations functions.

Advises the CEO and Board on matters of regulation, educational intervention programs, and public outreach programs.

Develops policies, procedures, and regulations for a licensing program under the PA Liquor Code, and a comprehensive program of public and industry outreach dedicated to the prevention of alcohol related problems.

Reviews and recommends new legislation and changes to existing legislation affecting regulatory, consumer relations, and alcohol education and prevention policies and programs.

Interprets existing policies and procedures and resolves policy and administrative questions.

Directs the administration of workforce planning activities and coordinates the staff development program designed to meet present and anticipated workforce requirements.

Directs studies to gather data which serves as a basis for improving administrative and operational methods and practices.

Represents the Board at conferences and meetings.

Performs the full range of supervisory duties.

The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

Performs related duties as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the principles and practices of public administration.

Knowledge of the concepts and best practices of licensing programs.

Knowledge of the concepts and best practices of education programs.

Knowledge of the concepts and best practices of community outreach programs.

Knowledge of the principles and practices of employee supervision.

Ability to interpret alcoholic beverage laws and regulations as they apply to the licensing function.

Ability to analyze and interpret policies and procedures.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: Ten years of experience directing a management program which included regulatory affairs, educational programs, systems analysis, and management analysis, including three years of program and policy planning and development experience and three years of supervisory experience, and a bachelor's degree;


An equivalent combination of experience and training.