JOB TITLE: CHIEF, PAYROLL OPERATIONS DIVISION

JOB CODE: 03300

DEFINITION: This is managerial accounting work in planning, organizing and directing enterprise-wide payroll processing and deduction accounting functions in the Office of Comptroller Operations, Bureau of Commonwealth Payroll Operations, Payroll Operations Division.

The employee in this job directs managers and staff in the development, implementation and evaluation of enterprise-wide payroll processing and deduction accounting systems. Work involves oversight of the calculation, distribution, restitution, accountability and reporting of monies paid to, deducted from, or fringe benefits paid on behalf of the commonwealth to all employees under the Governor’s jurisdiction. Work also involves developing, implementing and administering policies and procedures for payroll processing and deduction accounting operations; serving as a business process owner and ensuring the ongoing development and enhancement of payroll and accounting systems; formulating performance measures, goals and objectives for quality and timeliness of services offered by the division and ensuring those standards are met; monitoring workflow and reassigning resources as needed; resolving payroll processing and deduction accounting issues; and identifying improvements in division processes in accordance with federal, state and municipal tax codes. Supervision is exercised over subordinate managers who direct the employee payroll, injury and special processing, and payroll accounting functions. Work is performed with a high degree of independence and is reviewed by the Director of Commonwealth Payroll Operations.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Plans, organizes and directs the work of division staff through subordinate managers.

• Develops, implements, and administers policies and procedures that provide for the efficient and effective operations of employee payroll processing, injury and special processing and payroll accounting in the commonwealth.

• Develops qualitative and quantitative service level commitments in conjunction with key stakeholders; ensures service levels are maintained and addresses escalated issues to provide resolution.

• Develops goals and objectives for the division consistent with those of the Bureau of Commonwealth Payroll Operations.

• Serves as a business process owner and directs the review and development of recommendations for changes and new designs affecting the commonwealth’s payroll systems.

• Assists the Bureau Director in identifying enterprise-wide operational concerns and risks.

• Identifies workflow issues and redeploys resources to address needs.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of Generally Accepted Accounting Principles and Government Accounting Standards Board pronouncements.

• Knowledge of accounting principles, concepts and techniques and their application to private and governmental accounting systems and operations.

• Knowledge of the principles and practices of employee supervision.

• Ability to analyze and interpret numerical information.

• Ability to read and interpret written information, such as federal and state laws, regulations, policies and procedures.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES: (NOTE: These are expected of an employee performing the work of this job at the full performance level. These may not be evaluated by the State Civil Service Commission or used for Civil Service examination purposes and are not position-specific performance standards.):

• Knowledge of the structure and operations of government including financial and general services administration, human resource management and budgeting.

• Ability to exercise initiative and judgment in developing, interpreting and implementing policies and procedures and in analyzing and evaluating the effectiveness of programs.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Six years of professional accounting experience including two years in a supervisory capacity; and a bachelor’s degree including twenty-four credits in accounting;

or

• An equivalent combination of experience and training that includes two years of supervisory accounting experience and twenty-four credits in accounting.