09/07/2001

HUMAN RESOURCE ANALYST 4
A - General 0504A
B - Classification & Compensation 0504B
C - Examinations 0504C
D - Employee Training 0504D
E - Employee Benefits 0504E
F - Labor Relations 0504F
G - Human Resource Systems 0504G

DEFINITION: This is advanced supervisory professional human resource work, or highly responsible independent professional human resource work in the Office of Administration.

An employee in this class supervises a staff of professional employees engaged in developmental activities including research and design of systems, examinations, programs, or statewide processes, or supervises a large professional and clerical staff in an agency characterized by multiple field offices, schools, correctional institutions, or hospitals. An employee in this class may also perform highly responsible independent work in the Office of Administration such as serving as chief negotiator in collective bargaining or chief spokesperson for units covered under the Master Agreement and Memoranda of Understanding, and independently advocating grievances before arbitrators on behalf of the Commonwealth. An employee in this class may also perform advanced and complex multi-discipline human resource work in the Office of Administration providing coordination in assessing the scope of studies; designing study methodology; determining the objectives and timetables of studies; and authoring final results which include the implementation of new state-wide programs. At the agency level these positions typically report to a Human Resource Director who reviews work through conferences and an evaluation of program results. Within the Office of Administration the employee reports to a Division Chief or Unit Supervisor.

EXAMPLES OF WORK (ALL PARENTHETICALS): Manages and supervises the research and development of procedures, rules, human resource program training, and agency program policy, regarding implementation of the program(s) assigned.

Supervises the retention and maintenance of records, files, case histories, and other program data as necessary to maintain control and historical perspective of the program(s) assigned.

Interviews employees, managers, and union officials to gather information; and conducts and supervises the conduct of meetings, training programs, seminars, and work-shops to disseminate information and maintain coordination.

EXAMPLES OF WORK (GENERAL): Manages the operations of a division which includes professional staff in a multi-program function involving multiple field human resource offices, schools, correctional facilities, or hospitals.

Manages the operations of a division which includes responsibility for multi- program developmental and operational activities.

Supervises a division of professional staff engaged in the review of accident reports and disability claims, and provides safety training, writes procedures, drafts safety policy guidelines, and recommends remedial action on safety issues within a large state agency.

Supervises a division of professional staff responsible for the entire placement and recruitment program for a large Commonwealth agency including the supervision of subordinate professional supervisors, career development, and civil service liaison.

Performs sensitive and complex multi-discipline research and design work in the Office of Administration. Work may include assessing the scope of studies; designing study methodology; making study team assignments; evaluating study results; and authoring new policy, procedures, and programs for use by all Commonwealth agencies.

EXAMPLES OF WORK (CLASSIFICATION) Supervises a staff of professionals in a large state agency characterized by large and diverse occupational areas, including the classification of positions, analysis of occupational areas, drafting of class specifications and allocation criteria, and recommending pay ranges and collective bargaining units.

EXAMPLES OF WORK (EXAMINATIONS) Supervises a staff of professionals engaged in the design of studies and development of various examination instruments for testing and ranking applicants for Commonwealth employment.

EXAMPLES OF WORK (EMPLOYEE TRAINING): Manages a division and supervises a staff of professionals engaged in the design, development, and delivery of functional and conceptual/theoretical training in a large agency.

EXAMPLES OF WORK (EMPLOYEE BENEFITS): Manages a division in a large state agency which administers the full range of social insurance programs including Worker's Compensation, and Unemployment Compensation. Also, administers the full range of health and social insurances such as Blue Cross/Blue Shield, HMO, POS, Leave, and Group Life.

EXAMPLES OF WORK (LABOR RELATIONS): Supervises a staff of professional employees performing advanced human resource work in investigating and resolving grievances, negotiating local agreements, presenting cases at area and/or state accelerated grievance procedure committee meetings, independently conducting labor/management meetings, and conducting contract briefings for agency managers.

Performs advanced and accountable professional work in the Office of Administration as the chief negotiator for a collective bargaining agreement or chief spokesperson for units covered under the AFSCME Master Agreement and Memorandum of Understanding, and advocates grievances before arbitrators on behalf of the Commonwealth. May also serve as member or chairperson for the Accelerated Grievance Procedure committee meetings.

EXAMPLES OF WORK (HUMAN RESOURCE SYSTEMS): Manages a division in a large agency including responsibility for the full range of systems services including transactions, complement control, time-and-attendance, payroll, and work-force reporting.

In the Office of Administration, supervises a staff of developmental specialists engaged in the design and development of human resource systems and procedures for use by all agencies.

Employees in this class may participate in the performance of their subordinates work consistent with operational or organizational requirements.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES:

GENERAL: Knowledge of state government organization.

Knowledge of state human resource functions and division of responsibilities, and ability to apply this general knowledge in coordination and performance of duties.

Knowledge of the principles, practices and techniques of employee safety administration.

Knowledge of Federal and state health and safety regulations.

Ability to recognize, evaluate and correct employee safety hazards.

Ability to design and evaluate recruitment strategies, and develop and maintain selection and placement practices to meet equal employment opportunity standards and specialized occupational needs.

Ability to establish and maintain effective working relationships with other state agencies, colleges, employee unions, managers, and employees.

CLASSIFICATION: Knowledge of the principles of position classification in the public service including current developments and techniques for specialized needs and occupational groupings.

Knowledge of the principles, practices, and techniques of compensation plan development and administration.

Knowledge of the reference sources of information regarding the development, modification, and administration of classification and compensation plans.

Ability to apply these knowledges in the development, review, and monitoring of classification and compensation functions.

EXAMINATIONS: Knowledge of the principles of examination development and evaluation.

Knowledge of the principles, practices, and current techniques of test development, validation, and research as applied to the general requirements of public human resource administration.

Knowledge of the reference sources of information regarding examination development and evaluation.

Ability to apply these knowledges in supervising the development and evaluation of testing programs in a number of occupational areas common to public organizations.

Ability to plan and manage the conduct of assessment and research programs to meet the goals of the state merit system.

Ability to supervise the development and use of human resource assessment tools and monitor their effectiveness.

Ability to plan and conduct training for assessment professionals, and client agency human resource and program officials.

Ability to explain assessment methods, issues and data to members of the general public, Commonwealth officials and judges.

EMPLOYEE TRAINING: Knowledge of the principles of employee training including curriculum assessment and development.

Knowledge of the principles, practices, and techniques of employee training development including methodology of determining and developing training needs and goals, alternate training methods, curriculum outlines and materials, training and teaching resources, and assessment of results.

Knowledge of group behavior and group interaction as it relates to employee training and development.

Skill in the application of a wide range of advanced instructional techniques, and in demonstrating these techniques to other trainers.

Skill in the use of innovative techniques and special instructional methods that are most effective in reaching, motivating, and teaching participants.

Ability to apply these knowledges in supervising the development of effective training programs in a variety of public settings.

EMPLOYEE BENEFITS: Knowledge of the principles, practices, and techniques of employee benefit administration including the assessment of existing practices and needs, development of recommended programs, evaluation of alternative approaches, and design of detailed specifications, procedures and policies.

Knowledge of employee benefit administration as related to other aspects of employee compensation.

Knowledge of the methods of collecting, analyzing, interpreting, summarizing, and reporting on data of a statistical nature.

Ability to apply these knowledges in supervising the development and evaluation of employee benefit programs and segments.

LABOR RELATIONS: Knowledge of the principles of employee relations.

Knowledge of the principles, practices, and techniques of collective bargaining including the evaluation of existing contracts, assessment of contract proposals, preparation of recommended approaches, negotiation, contract interpretation, and contract and grievance administration.

Knowledge of basic precedents and principles in labor relations law.

Ability to apply these knowledges in the resolution of negotiations and the consistent administration of contract agreements.

HUMAN RESOURCE SYSTEMS: Knowledge of current automated applications which support human resource administration.

Knowledge of the data that is used in the administration of the automated human resource management system.

Knowledge of the automated human resource/payroll system and the relationship between position and budget/payroll data.

Ability to analyze human resource user needs and define requirements for automated systems support.

ALL PARENTHETICALS: Knowledge of principles, methods, and techniques of public human resource administration.

Knowledge of principles and practices of public human resource administration sufficient to interpret human resource rules, regulations, contracts, and other controlling procedures.

Knowledge of the inter-relationships between various human resource disciplines such as recruitment, placement, classification, labor relations, benefits, training, systems, and safety.

Skill in operational management activities in obtaining program objectives within time and resource constraints.

Ability to supervise human resource work of a development nature including the identification of needs, the establishment of working priorities, the development of methodology, supervision of staff, resolution of technical difficulties, preparation of recommendations, installation, and monitoring.

Ability to apply knowledge of current developments in public human resource management including the inter-relationships of various functions to the areas of assignment.

Ability to prepare and to supervise the preparation of involved rules, regulations, procedural systems, and other management controls.

Ability to read, write, and communicate orally in English.

Ability to develop and maintain effective working relationships with associates, supervisors, operating and staff service officers, representatives of employee organizations, employees, and members of the general public.

MINIMUM EXPERIENCE AND TRAINING: One year as a Human Resource Analyst 3 in the area of the parenthetical;

                                                                                                                                                                          or

One year as Human Resource Director 1 or Field Human Resource Officer 2, and one year of professional experience in the area of the parenthetical,

                                                                                                                                                                          or

One year of experience in the performance of professional supervisory or specialist developmental human resource work in the area of the parenthetical; and a bachelor's degree;

                                                                                                                                                                          or

An equivalent combination of experience and training.