JOB TITLE: DIRECTOR, BUREAU OF TALENT DEVELOPMENT

JOB CODE: 05155

DEFINITION: This is professional managerial work in planning and directing the development of enterprise-wide policy and programs for the Bureau of Talent Development in the Office of Administration.

The employee in this job directs the talent development program for the commonwealth, which consists of enterprise-wide learning and development, professional development, employee development planning, onboarding/orientation, career development, succession planning, learning management system administration, employee recognition, and organizational performance consulting services. Work includes directing the development and administration of learning and educational programs and systems, professional development services, and employee development plans to develop commonwealth employees; managing the onboarding/orientation program for new commonwealth employees; ensuring the development and availability of career development services; directing the development of enterprise-wide services to ensure the transition of leadership within governmental operations through an effective succession planning strategy; and developing initiatives designed to enrich the working environment of the commonwealth workforce, such as employee recognition. General direction is received from the Director, Talent Management Office who assigns work in the form of broad goals and objectives. Work is reviewed through meetings and reports for attainment of goals and objectives and program quality.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Advises the Director, Talent Management Office, Deputy Secretary for Human Resources and Management, and the Secretary of Administration on all aspects of talent development.

• Directs the development and implementation of workforce development policies, programs, and strategies to meet the needs of commonwealth employees at all levels.

• Directs the administration of enterprise-wide employee education and development programs.

• Directs the development of policy and programs for an effective succession planning strategy to ensure a well-planned transition of leadership positions in commonwealth agencies.

• Oversees the administration of various enterprise-wide human resource programs and policies, such as the Governor’s Awards for Excellence Program.

• Oversees the administration of the commonwealth’s learning management system.

• Provides organizational development and consultative services to agencies to increase performance, productivity, and organizational effectiveness.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the principles and practices of human resource management and administration.

• Knowledge of the principles and practices of employee learning, curriculum development, and assessment.

• Knowledge of the principles and practices of career development and professional development.

• Knowledge of the principles and practices of employee recognition.

• Knowledge of the principles and practices of employee supervision.

• Knowledge of research principles and practices.

• Knowledge of report writing methods and techniques.

• Knowledge of the use of industry standard software application programs, such as word processing, spreadsheet, e-mail, and database.

• Ability to analyze and interpret statistical data.

• Ability to read and interpret written information.

• Ability to effectively communicate orally.

• Ability to effectively communicate in writing.

• Ability to establish and maintain effective working relationships.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES: (NOTE: These are expected of an employee performing the work of this job at the full performance level. These may not be evaluated by the State Civil Service Commission or used for Civil Service examination purposes and are not position-specific performance standards.):

• Knowledge of commonwealth learning and development programs and services.

• Knowledge of commonwealth agency programs.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Seven years of professional human resources experience that includes three years in a professional supervisory capacity, and a bachelor’s degree;

or

• An equivalent combination of experience and training.