JOB TITLE: EQUAL OPPORTUNITY MANAGER 2

JOB CODE: 05225

SERIES NATURE OF WORK: The Equal Opportunity job series describes work in the administration and monitoring of equal opportunity programs.

DEFINITION: This is professional managerial work directing an equal opportunity or contract compliance program in a Commonwealth agency.

An employee in this job directs, through supervisory staff, an agency’s equal opportunity program, which may include contract compliance programs and other civil rights compliance programs mandated by state or federal laws and regulations. Work is typically performed in an agency characterized by a large variety of programs of high complexity, visibility, and sensitivity. Supervision is exercised over supervisory, advanced professional, professional, paraprofessional, and clerical staff. Work is reviewed through meetings, reports, and an evaluation of overall program results.

DISTINGUISHING CHARACTERISTICS:

• Work is differentiated from the lower level based on the responsibility for supervising positions at the Equal Opportunity Manager 1 level or equivalent.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Directs a Commonwealth agency’s equal opportunity or contract compliance program by directly overseeing professional supervisory and managerial staff.

• Oversees the development of agency policies, procedures, and objectives to implement Commonwealth programs of non-discrimination and equal opportunity for employees, contractors, and service recipients.

• Manages the investigation of allegations of discrimination or non-compliance brought by employees, program participants, clients, or community groups.

• Directs the development and presentation of equal opportunity, civil rights compliance, contract compliance, and discrimination trainings.

• Meets with agency managers, program providers and contractors to provide program assistance, encourage compliance, interpret regulations, and delineate program objectives.

• Directs the development of efforts to increase minority, women, and disadvantaged business enterprise participation.

• Advises agency leadership on equal opportunity issues.

• Consults with agency legal staff to discuss pending discrimination complaints.

• Prepares detailed reports on equal opportunity, contractor compliance, federal program compliance, and findings and recommendations resulting from discrimination complaint investigations.

• Performs the full range of supervisory duties.

• An employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related duties as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of state and federal law and regulation governing equal opportunity and non-discrimination, contract compliance, and civil rights programs.

• Knowledge of the principles, methods, and techniques of equal opportunity program administration.

• Knowledge of interviewing methods and techniques.

• Knowledge of project management methods and techniques.

• Knowledge of the principles and techniques of employee supervision.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to analyze and interpret numerical information.

• Ability to apply critical thinking skills to identify and resolve problems.

• Ability to analyze and interpret regulations, policies, and procedures.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• One year of experience as an Equal Opportunity Manager 1 (Commonwealth title);

or

• Five years of analytical experience in an equal opportunity program that includes four years of professional experience and two years of supervisory experience, and a bachelor’s degree;

or

• An equivalent combination of experience and training that includes two years of supervisory experience.