JOB TITLE: CAREER ADVISOR TRAINEE

JOB CODE: 06151

SERIES NATURE OF WORK: The Career Advisor job series describes professional employment services and outreach work to customers within a local workforce development area to develop and implement plans that result in suitable employment for an individual and qualified employees for a business.

DEFINITION: This is entry level training work in employment services and outreach in a local workforce development area.

An employee in this job receives formal and on-the-job training designed to develop understanding and competence in providing professional employment services to job seekers and employers to advance employment opportunities in the commonwealth. An employee may initially perform a limited range of duties involving career counseling, the development of individualized employment plans, and assisting with recruitment, staffing, and workforce planning efforts for employers. Work will become increasingly more complex as the learning progresses and as technical proficiency is acquired. Work is performed under direct supervision. The supervisor assigns work and reviews assignments in progress and upon completion for development of competence in providing employment services to job seekers, employers, or both. Upon successful completion of the training program, trainees will be promoted to the Career Advisor job.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Participates in a formal and on-the-job training program in the development, planning, and implementation of employment services.

• Assists with coaching job seekers on job skills development, conducting job searches, interviewing techniques, resume-writing, networking, and applying for training and associated funding; and attends follow-up appointments with customers to monitor progress toward obtaining employment or training.

• Assists in the development of individualized employment plans by interviewing job seekers to gather information about their employment history, training, education, career goals, employment barriers, interests, skills, and abilities.

• Participates in conducting workshops and orientations to introduce job seekers to the commonwealth workforce development system and its functions, services, and benefits.

• Assists with providing program information to employers, disseminating labor market information, obtaining job postings, and determining factors affecting labor market conditions for businesses in the local workforce development area.

• Assists in the development of relationships with for-profit and non-profit businesses and community organizations in the local workforce development area to coordinate referrals to supportive services and to improve service delivery to job seeker and employer customers.

• Documents all service delivery in the electronic online system of record for state and federal reporting purposes.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of interviewing techniques.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to analyze and interpret written information and numerical data.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Four years of public contact work that involved interviewing the public to obtain, provide, and evaluate information concerning employment or employability;

or

• A bachelor’s degree.