03/21/05 06480

WORKFORCE DEVELOPMENT MANAGER

DEFINITION: This is managerial work in directing the planning, analysis, development, implementation and evaluation of workforce development programs.

An employee in this job manages and directs staff engaged in workforce development programs and activities related to planning, fiscal support, grant acquisitioning and monitoring, training, employment initiatives and/or program performance assessment. Work involves providing consultation and guidance to supervisors regarding the assignment and monitoring of work and resolution of labor relations problems and issues. Work also involves interceding in the resolution of particularly difficult problems and providing consultation to bureau and executive staff regarding status and progress of projects and program activity. Work is reviewed by the Workforce Development Assistant Director for timeliness, soundness of decision-making and adherence to established objectives and policies.

EXAMPLES OF WORK: Directs, through subordinate supervisors, the planning, analysis, development, implementation and evaluation of workforce development programs.

Manages, directs and participates in the continuous review and analysis of workforce development program initiatives to ensure attainment of stated program goals and objectives.

Works with staff professionals, local officials and other partner representatives to coordinate policy development and enhancement.

Directs and participates in the development of program operating procedures.

Develops, through individual and group conferences, the efficiency and skill of subordinates.

Plans, directs and participates in training activities.

Provides consultation, as necessary, to bureau and executive staff and other interested parties.

Participates in conferences, seminars and task force initiatives.

Performs the full range of supervisory duties.

Employees in this job may participate in the performance of their subordinates’ work consistent with operational or organizational requirements.

Performs other related duties.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES: Knowledge of Federal and State laws, policies and procedures applicable to workforce development programs.

Knowledge of the principles and methods of personnel administration and employee supervision.

Ability to evaluate workforce development programs for effectiveness and make program improvements.

Ability to perform the full range of supervisory duties.

Ability to analyze program data and prepare summaries with conclusions and recommendations.

Ability to establish and maintain effective working relationships.

Ability to express ideas effectively orally.

Ability to express ideas effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: One year as a Workforce Development Supervisor;

                                                                                                                                                                                                       or

Four years of experience in performing technical work in a workforce development program, including one year in a supervisory capacity, and a bachelor’s degree;

                                                                                                                                                                                                       or

An equivalent combination of experience and training.