JOB TITLE: DRUG AND ALCOHOL LICENSING SPECIALIST, DDAP

JOB CODE: 38010

SERIES NATURE OF WORK: The Drug and Alcohol Licensing job series describes work in the regulation of Substance Use Disorder (SUD) treatment facilities in the Department of Drug and Alcohol Programs (DDAP).

DEFINITION: This is professional and specialized field work reviewing and certifying SUD treatment facilities for conformance with the Pennsylvania Code and applicable laws, rules, and regulations in the Department of Drug and Alcohol Programs.

An employee in this job conducts comprehensive on-site inspections to determine regulatory compliance; monitors narcotic treatment programs to ensure compliance with state and federal narcotic treatment regulations, policies, and procedures; conducts complaint investigations, determines if allegations are substantiated, and recommends corrective action; and recommends license approvals and type for compliant facilities. Work involves providing technical assistance to new and existing providers to correct violations and achieve compliance with applicable federal and state regulations. Employees in this job may serve as a team leader for surveys which require the collaboration of a survey team. Work is completed with a high degree of independence under a Drug and Alcohol Licensing Specialist Supervisor; and is reviewed, through conferences, reports, and direct observation, for conformance to regulations and departmental policies and procedures.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Conducts entrance conferences with providers or their designees to explain the survey process and to collect staffing information.

• Reviews provider organizations’ administrative and clinical policies and procedures, including staff personnel data, qualifications, and required training hours, to determine regulatory compliance and recommend approval or denial of licensure.

• Reviews clinical charts to determine conformance with provider procedures and DDAP standards for specific service activities.

• Inspects physical site conditions, observes operations, and reviews records, policies, and procedures for conformance with health and safety standards and licensing regulations.

• Conducts exit conferences with providers and staff representatives to discuss findings, identify noncompliant areas, and provide technical assistance on compliance issues.

• Reviews provider corrective action plans to ensure compliance issues are addressed and to recommend approval or provide assistance regarding the development of acceptable corrective action plans.

• Conducts unannounced follow-up inspections to ensure corrective action plans are implemented.

• Conducts complaint investigations by visiting and inspecting sites, interviewing relevant parties, reviewing personnel and client records, identifying and analyzing relevant information, and determining whether allegations can be substantiated.

• Schedules and conducts initial physical plant inspections, relocation, and capacity inspections.

• Interprets and explains regulations, policies, and procedures pertaining to provider licensing.

• Provides technical assistance and orientation to new providers seeking licensure and to existing facilities.

• Assembles and leads survey teams; coordinates survey preparation, assignments, communication, and reports of findings; conducts entrance and exit conferences; and develops recommendations for supervisory review for licensure and certification.

• Prepares documents for legal action to revoke or deny the issuance of a license.

• Provides testimony at administrative, civil, and criminal hearings regarding licensing enforcement actions.

• Travels to field sites to conduct licensing reviews and complaint investigations.

• Performs related duties as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of laws, regulations, and policies pertaining to substance abuse, human services, or social services programs and operations.

• Knowledge of the functions and resources of human services or social services organizations and programs.

• Knowledge of interviewing practices and techniques.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to analyze and interpret data.

•  Ability to operate a motor vehicle.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• One year of professional experience gathering and analyzing information in a social services, human services, healthcare services, or law enforcement program;

or

• An equivalent combination of experience and training.

SPECIAL REQUIREMENTS:

• All positions require possession of an active motor vehicle license.