JOB TITLE: DIRECTOR, BUREAU OF QUALITY ASSURANCE AND ADMINISTRATION, DDAP

JOB CODE: 38120

DEFINITION: This is highly responsible professional and administrative work directing the Bureau of Quality Assurance and Administration in the Department of Drug and Alcohol Programs (DDAP).

The employee in this job serves as the agency’s Chief Financial Officer; directs administrative responsibilities; and manages the development and implementation of quality assurance standards for the delivery of prevention, intervention, treatment, and other related services provided by DDAP. Work involves overseeing the development and implementation of quality assurance policies, procedures, and systems for licensed Substance Use Disorder (SUD) treatment facilities, as well as for program and operational support services within the agency, to ensure effective use of public funds and compliance with federal, state, and local requirements; establishing policies and procedures for analysis of quality assurance activity findings to ensure compliance with DDAP policy, funding, and initiatives; and overseeing compliance with federal grants submission, management, and reporting requirements. Work also involves developing and implementing policies related to budget, contract compliance, audit, administrative, and operational matters for both internal departmental use and those impacting stakeholder contractual considerations. The employee in this job serves as the advisor to the Secretary, Deputy Secretary, and other high-level agency decision makers on issues pertaining to administration, financial operations, program support, quality improvement, and federal and specialty grants. Supervision is exercised over professional staff. Work is performed independently under the general direction of the Deputy Secretary, who reviews work through conferences, reports, and program effectiveness.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Manages quality assurance, budget preparation and management, fiscal, grant, contract compliance, auditing, procurement, training, and related administrative and program support functions for the agency.

• Directs staff in the development, implementation, and maintenance of policies and procedures in support of budgetary, administrative, and training activities for DDAP.

• Oversees the development of quality assurance systems and policies and procedures surrounding agency oversight of SUD prevention and treatment.

• Oversees programmatic and fiscal oversight of funds issued to the Single County Authorities (SCA).

• Coordinates internal and external quality review activities.

• Directs the development and maintenance of a statewide training system to identify the training needs of intended recipients, evaluate effectiveness of trainings, and institute ongoing quality improvement and program support measures.

• Supervises the development of fiscal and programmatic goals and objectives, policy and funding strategies, and data collection and performance measurement methods.

• Oversees the coordination of telecommunications and information technology software, hardware, and support needs for DDAP, as well as the implementation of prevention and treatment data systems utilized by SCAs and other external partners.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational and organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the laws, regulations, and policies affecting the development and implementation of SUD programs.

• Knowledge of the principles and practices of policy and program planning and development.

• Knowledge of the principles and practices of employee supervision.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to read, analyze, and interpret legislation, regulations, policies, and procedures.

• Ability to analyze and interpret written and numerical information.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Six years of professional experience administering drug and alcohol or substance abuse programs, including three years in a supervisory capacity, and a bachelor’s degree;

or

• An equivalent combination of experience and training that includes three years of supervisory experience in the administration of drug and alcohol or substance abuse programs.