JOB TITLE: AGING SERVICES SPECIALIST

JOB CODE: 41010

SERIES NATURE OF WORK: The Aging Services job series describes work of a consultative and regulatory nature in the field of older adult services in the Department of Aging.

DEFINITION: This is professional analytical work in older adult services program and policy development.

An employee in this job is responsible for developing and monitoring programs that provide services and supports to older adults. Work involves collecting and analyzing information to evaluate older adult and aging program administration and to determine compliance with federal, state, and departmental regulations and objectives; researching, reviewing, and analyzing data to develop and recommend policies, procedures, and standards governing statewide aging programs; providing consultative services and technical assistance to department and Area Agency on Aging (AAA) staff regarding the administration of aging programs; recommending the development of legislation, regulations, grants, contracts, and reporting requirements governing aging programs; and developing various reports on program effectiveness and program planning. Work may also involve providing training on older adult services programs and supports. Work is performed with a high degree of independence under the general direction of an Aging Services Supervisor or other administrative supervisor and is reviewed for conformance to overall departmental policies and program objectives through reports and conferences.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Evaluates regulations, policies, and procedures to ensure conformance with departmental objectives.

• Researches and analyzes program data, issues, and trends to develop recommendations for program improvements.

• Evaluates AAA consumer data to identify best practices and program areas requiring improvement.

• Recommends legislative, regulatory, and policy changes to enhance services provided to older adults.

• Plans, coordinates, administers, and manages the implementation of federal grants related to aging services.

• Travels to AAAs to conduct program reviews and provide technical assistance.

• Reviews and comments on annual area plans submitted by AAAs and provides input on fiscal and programmatic data.

• Fosters cooperative relationships with statewide organizations to increase awareness of programs related to older adult services.

• Researches and recommends nontraditional sources of funding for aging services programs.

• Provides consultation and develops recommendations concerning aging services proposals from agencies, colleges, and universities.

• Answers written inquiries relating to older adult services programs.

• Performs the full range of supervisory duties.

• Employees in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the goals, objectives, principles, and practices of human services administration and program operations.

• Knowledge of laws, regulations, and policies governing human services programs.

• Ability to read and interpret laws, regulations, and policies.

• Ability to collect, analyze, and evaluate data.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively in writing.

• Ability to communicate effectively orally.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor’s degree;

or

• An equivalent combination of experience and training.