12/21/2007 41010

AGING SERVICES SPECIALIST

DEFINITION: This is professional technical work of a specialized nature in the field of policy and program development concerned with adult services.

Employees in this job collect and analyze information required for the interpretation and application of standards, policies, and procedures related to programs for the aged to insure conformity with Federal regulations and departmental objectives. Employees research, review, and analyze data for the purpose of effectively developing and recommending policies, procedures, and standards governing statewide aging programs. Work includes providing consultative services and technical assistance to program staff and Area Agencies on Aging (AAAs) whose primary function is to directly administer services to the elderly.
Employees in this job also make recommendations for the development of legislation, regulations, grants, contracts and reporting requirements governing programs for the elderly. Work includes the collection and analysis of program and financial data pertinent to the evaluation of program effectiveness and the compilation and organization of reports and recommendations for program planning. Work may involve providing training and guidance to AAA staff, new employees and assistants. Work is performed under general supervision with independence of judgment within established policies, procedures and controlling legislation.

EXAMPLES OF WORK: Evaluates policy recommendations, procedures and regulations to insure conformance with Departmental objectives.

Conducts research for data used in writing policies and formulating program objectives.

Uses consumer-specific data gathered electronically from the AAAs to identify best practices and areas in need of remediation.

Recommends the development of legislation, regulations and policies to enhance services provided to the elderly.

Travels to AAAs to review programs and specific work products and provide technical assistance

Reviews and comments on annual area plans submitted by AAAs to provide input on fiscal and programmatic data.

Fosters cooperative relationships with statewide organizations to increase awareness of programs related to the elderly.

Researches nontraditional sources of funding for aging programs.

Provides consultation and makes recommendations concerning proposals from agencies, colleges, and universities regarding aging programs.

Answers written inquiries relating to aspects of the organization functions.

May participate in the performance of subordinates work consistent with operational or organizational requirements.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of human services program principles and practices.

Knowledge of statistical, fiscal, and programmatic principles and techniques.

Knowledge of human services program provision.

Knowledge of research principles and methodology.

Ability to interpret and evaluate policies and procedures relating to aging programs.

Ability to read and interpret legislation.

Ability to understand and interpret Federal and state policies.

Ability to express ideas clearly and concisely orally.

Ability to communicate effectively in writing.

Ability to analyze and evaluate data relating to funding resources.

Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: Two years of professional experience in a human services program, either in a research capacity or in providing social services to clients; and a bachelor's degree in the social or behavioral sciences, public health, or a related field.

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An equivalent combination of experience and training, which includes two years of professional experience in a human services program, either in a research capacity of in providing social services to clients.