JOB TITLE: AGING SERVICES SUPERVISOR

JOB CODE: 41020

SERIES NATURE OF WORK: The Aging Services job series describes work of a consultative and regulatory nature in the field of older adult services in the Department of Aging.

DEFINITION: This is professional supervisory work in older adult services program and policy development.

An employee in this job supervises Aging Services Specialists responsible for developing and monitoring programs that provide services and supports to older adults. Work involves supervising the collection, research, and analysis of information and data to evaluate older adult and aging programs; to determine compliance with federal, state, and departmental regulations and objectives; and to develop and recommend policies, procedures, and standards governing statewide aging programs. Work also involves supervising the provision of consultative services and technical assistance regarding the administration of aging programs; the development of legislative, regulatory, grant, contract, and reporting requirement recommendations; and the development of reports on program effectiveness and program planning. An important aspect of this work is recommending the implementation of policies and procedures based on the analytical work and recommendations of subordinate staff. Work is performed independently under the general direction of an administrative supervisor and is reviewed for conformance to overall departmental policies and program objectives through reports and conferences.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Supervises the evaluation of regulations, policies, and procedures to ensure conformance with departmental objectives.

• Oversees the development and implementation of statewide initiatives on aging services issues.

• Recommends changes to laws and regulations impacting aging services programs.

• Communicates aging services goals, objectives, and policies to government officials, aging organizations, and other stakeholders.

• Supervises the application for, and implementation of, federal grants related to aging services.

• Provides training, consultative services, and technical assistance to department staff, service providers, consumers, advocates, and other stakeholders.

• Participates in, and presents at, conferences, seminars, and symposiums related to aging services.

• Develops cooperative relationships with statewide organizations to increase awareness of programs related to older adult services.

• Performs the full range of supervisory duties.

• Employees in this job may participate in the performance of subordinates’ work consistent with operational and organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the goals, objectives, principles, and practices of human services administration and program operations.

• Knowledge of laws, regulations, and policies governing human services programs.

• Ability to read and interpret laws, regulations, and policies.

• Ability to collect, analyze, and evaluate data.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively in writing.

• Ability to communicate effectively orally.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• One year as an Aging Services Specialist;

or

• Three years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor’s degree;

or

• An equivalent combination of experience and training.