Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
46280 05 ST G4 C 724-19 04/20/2016
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JOB CODE: 46280

SERIES NATURE OF WORK: The Parole Staff Technician job series describes work in the analysis, interpretation, and implementation of Board actions.

DEFINITION: This is technical staff work involving the analysis and processing of Parole Board actions in the central office of the Board of Probation and Parole.

An employee in this job is responsible for analyzing Board actions to ensure technical propriety prior to implementation, and for reviewing, researching, and responding to requests for information from a variety of individuals and organizations. Work at this level may involve reviewing and processing Board actions and requests for Board actions to include analyzing sentencing information and hearing reports for accuracy; reviewing, coordinating, and processing Pardon Board applications in accordance with applicable policies and procedures; reviewing offender delinquency request forms and taking appropriate follow-up action to include preparing and posting wanted persons’ notices for distribution to law enforcement agencies; and preparing delinquency Board actions. Work includes recommending modifications to Board actions to Parole Managers and Board members; ensuring Board actions are prepared and issued in compliance with Board policies and procedures, related laws, court orders, and other requirements prior to implementation; and researching and responding to inquiries from inmates, family members, district attorneys, law enforcement, and others regarding the interpretation of Board actions, sentence computation, and Board policies. Work is performed independently under the general supervision of a Parole Manager or technical supervisor who assists in the analysis of difficult case situations.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Analyzes and processes various Board actions, such as parole, refusal, and reparole, by reviewing offender case files to ensure that appropriate signatures have been obtained, judges and district attorneys have been notified, and sentencing information is accurate.

• Summarizes case information orally or in writing to Parole Managers and Board Members to advise them of inconsistencies, and to recommend changes in the wording of Board actions.

• Audits the Chairman’s Certification program by reviewing requests for certification of violent offenders, verifying offense and core case information, and ensuring adherence to Board policy.

• Reviews delinquency request forms received from field staff, analyzes related case materials to ensure compliance with Board policy and procedures, and prepares Board actions to stop the offender’s parole sentence time.

• Reviews offenders’ case files to determine identifying information to be included on wanted persons’ notices.

• Reviews wanted persons’ cancellation requests received from field staff for compliance with applicable Board policies and procedures, court actions, and other requirements prior to updating the Commonwealth Law Enforcement Assistance Network (CLEAN)/ National Crime Information Center (NCIC) systems.

• Responds to CLEAN/NCIC messages from law enforcement agencies requesting confirmation of active warrants (wanted notices) on parole absconders that have been apprehended.

• Communicates with the Board of Probation and Parole field staff and the Board of Pardons in the initiation, conduct, and completion of Pardon Board investigations.

• Reviews requests for offender investigations submitted by the Board of Pardons for completeness and forwards to Board field staff for investigation.

• Analyzes Pardon Board offender investigation reports completed by Board of Probation and Parole field staff for compliance with policies and procedures of the Board of Pardons and the Board of Probation and Parole.

• Discusses case records, client activity, and actions by officials of various criminal justice agencies with parole agents, the Department of Corrections, and prison staff in other jurisdictions to obtain details or clarify information.

• Communicates orally and in writing with field staff, attorneys, judges, Department of Corrections personnel, inmates, families of inmates, and others to answer questions about Board actions, policies, and procedures.

• Communicates with various Board and Department of Corrections staff in the preparation of the Board Schedule to ensure proper staffing for violent case interviews at each institution.

• Performs related work as required.


• Knowledge of standard office practices and procedures.

• Ability to analyze and interpret written materials, such as policies, procedures, and legal documents.

• Ability to operate a personal computer and related software.

• Ability to perform basic mathematical calculations, such as addition, subtraction, multiplication, and division.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• Three years of clerical experience;


• An equivalent combination of experience and training.


• Certain employees is this job must obtain Commonwealth Law Enforcement Assistance Network (CLEAN) certification within three months of employment and maintain this certification for the duration of employment in this job.