Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
48000 11 ST F3 N 700-02 12/21/2012
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12/21/2012 48000


DEFINITION: This is highly responsible administrative and managerial work directing the Bureau of Aging Services in the Department of Aging.

The employee in this job manages the development and implementation of policies and procedures for statewide programs designed to promote the delivery of aging-related services to consumers. Work involves developing policies and programs and implementing procedures, standards and guidelines for the coordination, delivery and evaluation of aging-related programs; establishing program priorities and objectives relating to the management of aging-related programs and developing the appropriate means of accomplishment; and providing program guidance and oversight to the Aging network. Work also includes serving as advisor to the Secretary of Aging, the Deputy Secretary of Aging and other high-level agency decision-makers on interpreting laws and regulations, recommending substantive program policy changes, and analyzing the impact of pending legislation on aging-related programs. Work also involves contact with legislators, federal, state and local officials, the Aging network, state agencies, advisory boards, stakeholder groups, public and private organizations, and the public to address and correct problems and to provide information on proposed program changes. Supervision is exercised over professional and clerical staff.
Work is performed with a high degree of initiative and independence under the general direction of the Deputy Secretary of Aging and is reviewed through reports and conferences for achievement of program goals and program effectiveness.

EXAMPLES OF WORK: Directs the development and implementation of policies, procedures, standards and guidelines to ensure effective operation of statewide aging-related programs.

Advises the Secretary of Aging, the Deputy Secretary of Aging and senior staff on issues relating to the development and administration of statewide aging-related programs.

Reviews and comments on legislation and proposed legislation affecting aging-related programs and advocates for legislation in specific program areas.

Directs, through subordinate staff, the management of Older Americans Act services and housing and community services, including the caregiver support, transportation, senior centers, Options Program, veterans’ directed home and community based services, domiciliary care, aging-in-place, senior housing and nutrition services.

Integrates aging-related programs and priorities with the general goals and objectives of the Department.

Establishes and maintains contact with department personnel, agencies, legislators, professionals in the aging field, advisory boards, stakeholder groups, various organizations, and the public for program planning and development and for development and implementation of policies and procedures at the state and local level.

Directs and participates in the identification of target populations in need of specialized program information about aging-related services.

Prepares or directs the preparation of reports summarizing program activities and accomplishments.

Establishes program goals, standards of performance, and methods of implementation for use by the Aging network in carrying out the aging-related program mandates.

Evaluates program effectiveness to determine if all appropriate populations are adequately served.

Recommends program changes in accordance with federal, state and local rules and regulations.

Explains, clarifies or advocates program needs and intentions.

The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

Performs the full range of supervisory duties.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES: Knowledge of laws, policies and regulations governing the administration of aging- related service programs.

Knowledge of the theory, principles, and practices of aging-related service programs.

Knowledge of problems and issues facing older adults.

Knowledge of human services program administration principles and practices.

Knowledge of the general laws and regulations governing human service agencies.

Knowledge of the principles and practices of supervision.

Ability to analyze and interpret policies and legislation.

Ability to establish and maintain effective working relationships.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: Seven years of professional human services program experience, which included two years of supervisory experience in aging-related services and a bachelor’s degree in the social sciences, public health administration, gerontology, or a closely related field;


An equivalent combination of experience and training which included two years of professional supervisory aging-related program services experience.