Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
48210 14 ST A3 N 807-01 05/21/2023
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JOB CODE: 48210

DEFINITION: This is highly responsible professional and administrative work in planning, directing, and coordinating veterans' home operations for the Department of Military and Veterans Affairs (DMVA).

The employee in this job directs the management, leadership, and governance of DMVA long-term care facilities and their operations. Work involves providing operational guidance and strategic direction to department directors; developing strategies to improve fiscal performance; overseeing the preparation and control of budget activities; evaluating and developing rules, regulations, and policies; evaluating program implementation and administration; overseeing regulatory compliance and reporting; and developing long range and strategic plans for managing programs, property, and equipment. Work includes serving as liaison with the U.S. Department of Veterans Affairs (USDVA) and other federal and state agencies, acting as advisor to the Adjutant General and DMVA leadership, engaging with the veteran community to improve veteran services, and supervising professional and administrative staff. Work is performed with a high degree of independence and is reviewed by an administrative supervisor for effectiveness through conferences, reports, and program accomplishments.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Provides operational guidance and oversight to the state’s veterans homes.

• Determines, develops, and implements strategic goals, objectives, and priorities for state veterans homes.

• Develops and evaluates regulations, policies, and procedures for the Bureau for Veterans Homes to ensure compliance with state and federal standards.

• Oversees the multimillion-dollar operational, capital, and fixed asset budgets for the homes and participates in budget hearings.

• Advises the Deputy Adjutant General-Veterans Affairs and the Adjutant General in matters concerning the provision of care to veterans.

• Communicates DMVA policy and legislative priorities with federal, state, and local elected officials.

• Acts as liaison with the USDVA on grant issues and administrative requirements for operating state veterans homes.

• Collaborates with the USDVA, legislative committees, advisory boards, state and local agencies, and private or public veteran organizations to improve veterans’ access to care and services.

• Oversees construction project management by establishing priorities and addressing unexpected expenditures.

• Determines ideal staffing levels and develops strategies to meet occupancy levels and optimize financial performance.

• Drafts press releases and addresses media inquiries.

• Directs bureau staff performance goals and professional development.

• Collaborates with human resources staff to fulfill recruitment and retention initiatives.

• Operates a motor vehicle to travel to various work sites.

• Performs the full range of supervisory duties.

• The employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

• Performs related work as required.


• Knowledge of the principles, practices, and methods of program planning and organization in a long-term care facility.

• Knowledge of the principles and practices of health care administration.

• Knowledge of the laws, standards, and regulations governing the administration of health care facilities.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Knowledge of the principles and practices of employee supervision.

• Ability to collect, analyze, and interpret health care data.

• Ability to read and interpret policies, procedures, and regulations.

• Ability to operate motor vehicles.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Eight years of professional healthcare administration experience that includes four years in long-term care and two years of supervisory experience, and a bachelor’s degree;


• An equivalent combination of experience and training that includes four years of professional long-term care experience and two years of supervisory experience.


• This position requires possession of an active Nursing Home Administrator license as issued by the Pennsylvania State Board of Examiners of Nursing Home Administrators.

• This position requires possession of an active motor vehicle license.