Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
49790 11 ST F3 C 999-99 07/30/2015
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05/15/2012 49790


DEFINITION: This is highly responsible professional administrative work directing a large staff (50+ employees) responsible for enforcing the provisions of the Human Relations Act and the Fair Educational Opportunities Act in an assigned region.

An employee in this job directs a staff of professional and technical personnel engaged in the investigation of employment, housing, education and public accommodation activities to identify discriminatory practices based on, but not limited to race, color, religious creed, ancestry, handicap or disability, age, sex or national origin. In addition to the investigation of complaints, staff members are involved in alleviating the results of discriminatory practices through the negotiation of settlements with employers, labor unions, property owners, real estate agencies, school officials or public officials. Employees in this job are responsible for the administrative and fiscal management of the regional operations which support regional programs and the fiscal planning process. Work
includes directing a staff of technical and clerical personnel that provide specialized research, statistical and systems analysis support to enforce provisions of the Acts. Work also includes the establishment of internal regional policies and procedures consistent with Commission policies and assuring compliance through subordinate supervisors. In addition, this work involves public liaison, partnering, outreach and public speaking by meeting with public and private employers and community groups or organizations to provide leadership and education in the promotion of equality of opportunity in employment, housing, education and public accommodations. Work is performed with considerable independence. Supervision is received from the Agency’s Executive Director through periodic conferences and on evaluation of results.

EXAMPLES OF WORK: Directs the work flow and productivity of all investigation, conciliation and enforcement activity within a region of the Human Relations Commission.

Interprets and directs the implementation of Agency administrative and programmatic policies.

Provides public speaking awareness and education to the public concerning their rights under the Human Relations Act and Fair Educational Opportunities Act.

Develops and uses effective management systems and procedures to assure maximum utilization and productivity of staff.

Develops and manages a regional budget and submits to the Special Assistant of the Agency.

Directs the fiscal management of the regional office.

Evaluates socio-economic patterns of various segments of the population in a region.

Reviews, analyzes and evaluates reports, studies and case material of unusual complexity.

Directs the gathering, compilation and analysis of data in an assigned region to identify problem areas in relation to Commission programs.

Works cooperatively with other agencies and groups to ensure the implementation of their responsibility as stipulated by the Agency’s Acts.

Meets with school officials, public and private employers, property owners or their representative and community leaders to promote Commission programs.

Makes speeches to groups, organizations or the public explaining Commission policy and programs designed to eliminate discrimination in employment, housing, education and public accommodations.

Furnishes administrative services to Hearing Examiners.

Administers the procurement of regional office equipment and supplies with the Central Office.

Performs the full range of supervisory duties.

An employee in this job may participate in the performance of subordinates’ work consistent with operational or organizational requirements.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of Civil Rights practices as applied to business and industry, employment agencies, unions, real estate, public accommodations or education.

Knowledge of social dynamics and problems related to discrimination in employment, housing, public accommodations, education or related fields.

Knowledge of local, state and Federal legislation pertaining to Civil Rights.

Knowledge of community resources available to assist in meeting problems related to discrimination.

Knowledge of supervisory principles and practices.

Ability to read and interpret written material.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: Six (6) years of professional experience in human relations, equal opportunity, or civil rights work including or supplemented by three (3) years of professional supervisory experience and a bachelor’s degree;


An equivalent combination of experience or training.