JOB TITLE: HUMAN SERVICES PROGRAM EXECUTIVE 1

JOB CODE: 49880

DEFINITION: This is professional and administrative work in the management and coordination of human services programs.

An employee in this job plans and manages the organization, development, implementation, and evaluation of a statewide human services program or program operations. Work involves reviewing, analyzing, and evaluating program objectives, policies, and operations; assisting with the development of program plans; managing the implementation and coordination of program improvements and budgetary and cost containment procedures and modifications; and determining the need for information technology systems support and coordinating the installation, integration, and upgrading of support services. Work includes developing and implementing program policies and procedures; providing guidance and technical assistance to operating officials in achieving program objectives; determining individual and overall program needs, objectives, and budgetary requirements and determining and recommending the appropriate resources for human services program delivery; reviewing existing and proposed federal, state, or local program plans and legislation affecting the program area; and preparing reports and cost containment recommendations and conducting special projects. Supervision is exercised over professional supervisory staff. Work is performed independently under the general direction of an administrative supervisor and is reviewed through conferences and an evaluation of reports.

     DISTINGUISHING CHARACTERISTICS:

     • Work at this level involves supervising Human Services Program Specialist Supervisors or staff at a comparable level.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Plans and manages the organization, development, implementation, and evaluation of a human services program.

• Reviews, analyzes, evaluates, and revises program objectives, policies, standards, and budgetary requirements.

• Determines, recommends, and implements program policy based on programmatic, legislative, or budgetary requirements.

• Identifies and evaluates human services program needs, goals, objectives, and reporting requirements and recommends program modifications or changes.

• Recommends appropriate resources for program service delivery.

• Coordinates the installation, integration, and upgrading of management information technology systems.

• Coordinates and evaluates ongoing program operations or contracted services provided.

• Manages technical assistance regarding policy and procedural issues to contracted vendors or state-mandated, county-administered human services programs.

• Assists with the preparation of advanced planning documents to attain federal financial participation and certification for program service development, implementation, modification, evaluation, and information technology systems support.

• Provides technical guidance, direction, and assistance to operating officials in coordinating activities and in achieving program objectives.

• Reviews current and proposed federal, state, or local program plans and legislation affecting the human services program area and monitors the operations and reporting requirements.

• Develops initiatives and recommendations for program and budgetary modifications.

• Analyzes new program proposals or revisions to existing programs and provides recommendations.

• Performs the full range of supervisory duties.

• An employee in this job may participate in the performance of subordinates' work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the principles and methods of human services program planning, development, and administration.

• Knowledge of the functions and resources of federal human services organizations and programs.

• Ability to analyze and interpret policies, procedures, and regulations.

• Ability to review, analyze, and evaluate human services programs and practices.

• Ability to analyze and interpret program and fiscal data.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Four years of professional experience in the development, implementation, or evaluation of a human services program or program operations, including two years of consultative or supervisory experience;

or

• An equivalent combination of experience and training that includes two years of professional consultative or supervisory experience in the development, implementation, or evaluation of a human services program or program operations.