10/01/1981 73210

DIRECTOR OF AUDITS, REVENUE

DEFINITION: This is managerial professional work in the field of tax auditing.

An employee in this class directs, through subordinate supervisors, the activities of more than one unit engaged in the planning, development, coordination, implementation and evaluation of the tax auditing program. Work involves coordinating the activities of the units, which may involve multiple disciplines, to insure they are working towards the attainment of similar goals and objectives and resolving conflicts between the units. Work also requires coordinating the activities of assigned units with other organizational units; determining goals and objectives and work priorities; and evaluating the effectiveness of the statewide tax auditing program. Work involves interpreting assignments, rules, regulations, policies and procedures for employees. Work includes planning and organizing the work of multi-units, assigning work, determining work flow, reviewing work performance, evaluating employee work performance, preparing and signing Employee Performance Evaluation Reports, interviewing and recommending employee selection, receiving and resolving employee grievances and complaints, approving leave requests, evaluating training needs of subordinates and demonstrating more efficient work methods to subordinates. Work is assigned in the form of broad program goals and objectives and the employee exercises considerable freedom in determining specific goals and objectives and program priorities. Work is reviewed upon completion by a supervisor through reports and conferences for attainment of program goals and objectives, completeness, and overall program quality.

EXAMPLES OF WORK: Directs, through subordinate supervisors, the activities of more than one unit engaged in the planning, development, coordination, implementation and evaluation of the statewide tax auditing program to insure compliance with rules and regulations.

Develops procedures to improve audit methods and determines how such procedures should be implemented.

Plans and organizes work, assigns work, determines work priority, sets goals, and reviews work performance.

Evaluates employee work performance and prepares and signs Employee Performance Reports.

Reviews and signs Employee Performance Evaluation Reports as reviewing officer.

Receives grievances and complaints, conducts initial investigation into causes and conditions, discusses with employee, and resolves or recommends solutions to grievances and complaints.

Interviews prospective employees and recommends employee selection or rates applicants in terms of preferability for employment.

Interprets rules, regulations, policies, procedures, standards, and objectives of the organization or program for subordinates.

Interprets contractual and administrative rights and obligations for subordinates and modifies work environment or process to conform to changing conditions.

Approves leave requests; and reviews sick leave usage of subordinates to determine if pattern of abuse exists.

Assigns or authorizes overtime work to insure priority work is performed.

Initiates corrective disciplinary action for minor misconduct by subordinates and recommends major corrective disciplinary action or dismissals.

Coordinates work of assigned units; coordinates work of assigned units with other organizational units.

Evaluates educational training needs of subordinates and requests further education and training courses for subordinates.

Demonstrates proper methods and techniques for performing work to subordinates; discusses new methods and techniques for performing work with subordinates.

Resolves work conflicts between organizational units.

Meets with subordinate supervisors to inform them of changes to rules, regulations, policies, and procedures; meets with subordinate supervisors to discuss common problems and insure they are working toward their resolution.

Establishes standards to measure subordinates' performance; discusses performance standards with subordinates.

Reviews and analyzes monthly activity reports to determine work being performed, program trends, and program effectiveness.

Investigates complaints involving misconduct by subordinates by reviewing all available data to determine what was done, how it was done, and actions which should have been taken.

Reviews reports, correspondence, and memorandums to determine work being performed and adherence to established goals and objectives.

Reviews administrative forms completed by subordinates for adherence to appropriate administrative rules, regulations, policies, and procedures.

Provides advice to subordinates and co-workers on unusual or difficult problems.

Prepares budget and re-budget requests for organizational units.

Reviews proposed legislation for possible impact on the program and recommends whether management should support or oppose the legislation.

Prepares and delivers formal presentations to special interest groups.

Meets with Commonwealth, Federal, or county officials to explain Departmental functions, programs, rules, regulations, policies and procedures.

Participates in pre, interim, and post audit conferences to resolve complex issues which impact on tax collections.

Prepares letters, reports, and correspondence to exchange information with Federal officials, municipal officials, the public, co-workers, subordinates, legal staff and supervisor.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the Department of Revenue's rules, regulations, policies and procedures governing the auditing of taxpayers for compliance with seven major taxes.

Knowledge of the Commonwealth's and Departmental rules, regulations, policies and procedures governing travel, lodging, expense vouchers, and reporting requirements.

Knowledge of the procedures and techniques utilized in evaluating the effectiveness of the tax auditing program.

Knowledge of standard enforcement procedures and appropriate Departmental policies for insuring enforcement and compliance with the filing requirements for the various taxes collected by the Department of Revenue.

Knowledge of collective bargaining unit contracts applicable to work performed by those units.

Skill in the supervision of subordinates.

Ability to read and write English at the GED 5 level.

Ability to plan and organize work and assign work to subordinates.

Ability to evaluate employee performance and prepare Employee Performance Evaluation Reports.

Ability to read and interpret collective bargaining unit contracts applicable to the work performed by that unit.

Ability to evaluate employee training needs and request further education and training for subordinates.

Ability to supervise work activities of subordinates effectively.

Ability to train subordinates and field personnel in the interpretations and application of rules, regulations, policies, and procedures.

Ability to prepare and deliver formal presentations to special interest groups.

Ability to evaluate the effectiveness of the tax auditing program.

Ability to develop rules, regulations, policies and procedures for the tax auditing program.

Ability to review and comment on proposed rules and regulations.

Ability to review and analyze activity reports to determine work being performed, program trends and program effectiveness.

Ability to evaluate the effectiveness of the tax auditing program.

Ability to plan and develop methods, policies and procedures for evaluating the tax auditing program.

Ability to establish and maintain effective working relationships with subordinates; co-workers; supervisor; Commonwealth, municipal, and Federal officials; and the public.

MINIMUM EXPERIENCE AND TRAINING: Seven years of experience in progressively responsible and varied administrative work including three years in a tax program; and a bachelor's degree including or supplemented by courses in law, accounting, business administration, or public administration;

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Any equivalent combination of experience and training.