JOB TITLE: CUSTODIAL SERVICES MANAGER

JOB CODE: 80240

SERIES NATURE OF WORK: The custodial job series describes cleaning and sanitation work.

DEFINITION: This is managerial and custodial work for state operated facilities.

An employee in this job manages, though subordinate supervisors, staff performing standard or aseptic cleaning and sanitation work for one or more state operated facilities. Work involves managing the cleaning of buildings, the gathering of waste and recyclable materials, and the use and maintenance of custodial supplies and cleaning equipment. Work also involves evaluating custodial services for effectiveness, efficiency, and compliance with health and safety regulations and requirements; developing and implementing policies and procedures to meet operational needs; and advising facility staff on custodial and related issues. Work is performed under the general direction of an administrative supervisor and is reviewed through conferences, reports, and evaluation of results.

   DISTINGUISHING CHARACTERISTICS:

• Work is differentiated from the lower level jobs by the responsibility for managing custodial work, including supervising at least one Custodial Work Supervisor.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.):

• Plans custodial services based on facility priorities.

• Evaluates training needs and plans, coordinates, and provides training on custodial, safety, and related topics to facility staff.

• Communicates facility custodial services' quality assurance, infection control, safety and sanitation regulations, and standards to subordinate supervisory staff.

• Interprets and directs the implementation of aseptic cleaning and sanitation regulations, policies, and procedures.

• Approves requests to correct safety hazards or repair damage to doors, windows, floors, walls, buildings, furnishings, and custodial equipment.

• Prepares and manages the custodial services budget.

• Evaluates and monitors contracted custodial and related vendor services for compliance with facility sanitation requirements and contractual agreements.

• Maintains communications with department and facility staff to promote effective custodial and sanitation services.

• Schedules and manages projects such as moving furniture, equipment, and personal possessions.

• Evaluates requirements and orders new custodial equipment, materials, and supplies.

• Evaluates custodial services and develops and implements operational improvements.

• Prepares and maintains records and reports.

• Performs the full range of supervisory duties.

• An employee in this job may participate in the performance of subordinates' work consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the materials, methods, and practices used in custodial work.

• Knowledge of aseptic and sanitation materials hazards and safety guidelines.

• Knowledge of the principles and practices of employee supervision.

• Ability to read and understand written materials.

• Ability to follow oral and written instructions.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities):

• One year as a Custodial Work Supervisor (commonwealth title);

or

• Three years of experience performing custodial work, including one year in a supervisory capacity.