JOB TITLE: FACILITY OPERATIONS SUPERVISOR

JOB CODE: 94660

DEFINITION: This is supervisory and skilled work overseeing multiple skilled trades for a commonwealth facility or group of facilities.

An employee in this job supervises and participates in the maintenance, repair, and installation of equipment, fixtures, and components in buildings; supporting utility systems and plants; and surrounding grounds. Work involves supervising trades employees; overseeing, assigning, and executing a preventative maintenance schedule, work orders, and maintenance, renovation, and construction projects; and recommending and implementing procedures, methods, and training to accomplish this work. Work includes recommending and overseeing the appropriate use of materials and tools; coordinating and reviewing the work of contractors; maintaining an inventory of supplies, parts, equipment, and tools; estimating project costs, materials, and labor; and maintaining documentation in reports, tracking systems, and blueprint repositories. Work is performed independently and reviewed through reports, discussions, and inspections by a manager.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Evaluates, prioritizes, and assigns construction, renovation, installation, repair, and maintenance work orders.

• Ensures all assignments are completed in compliance with trades methods, quality and efficiency standards, manufacturing guidelines, regulations, codes, and project objectives.

• Provides guidance and instruction to staff on work orders, including those not specified accurately or clearly on blueprints, drawings, or specifications, or those involving use of new materials, tools, or work processes.

• Resolves or mitigates conflicts regarding sequencing of work and unforeseen conditions during a project; establishes and implements related recovery plans.

• Coordinates with other department supervisors and managers on preparations for trades and maintenance work as some projects may interrupt daily operations at the facility.

• Develops and communicates procedures for tool and shop equipment access, maintenance, and tracking.

• Monitors operations and performs quality reviews through observation, reports, and building automation systems to ensure systems and equipment are performing within operating standards, laws, ordinances, and policies.

• Approves and procures parts and materials for trades and maintenance staff.

• Develops project plans, to include estimating costs, time, labor, and materials that are within scope and budget parameters.

• Coordinates and implements skill-based, equipment, and safety training to subordinate staff.

• Researches and recommends replacement equipment and materials based on construction, building, and occupant environmental needs.

• Works with Building Automation System Technicians, other trades employees, or vendors to review performance and resolve issues with equipment controlled by building automation system software.

• Ensures construction, installation, repair, restoration, and maintenance of building structures are accurately documented in reports, tracking systems, and blueprints.

• Determines scope of work, solicits, coordinates, and oversees contracted services within budget and decision-making parameters.

• Operates motor vehicles.

• Performs the full range of supervisory duties.

• An employee in this job may participate in the performance of subordinates’ work and other trades’ tasks consistent with operational or organizational requirements.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of the methods, materials, and practices necessary to perform skilled construction, repair, and maintenance work in commercial, industrial, or multi-unit residential buildings.

• Knowledge of regulations, building codes, and safety precautions related to skilled construction, repair, and maintenance work in commercial, industrial, or multi-unit residential buildings.

• Knowledge of the care and use of tools and equipment used in skilled construction, repair, and maintenance work in commercial, industrial, or multi-unit residential buildings.

• Knowledge of the use and functionality of Microsoft Office Suite software.

• Ability to plan and coordinate projects including the necessary materials, tools, and sequence of work.

• Ability to read and interpret blueprints and drawings.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Two years of skilled trades work experience in commercial, industrial, multi-unit residential facilities, or utility plant operations;

or

• An equivalent combination of experience and training.

SPECIAL REQUIREMENT:

• Certain positions require possession of an active motor vehicle license.