Job Code Pay Scale Group Pay Scale Type Bargaining Unit Civil Service or Non-Civil Service Last Executive Board Change Executive Board Change History
98780 10 ST J3 N 647-04 09/21/2004
Click on “Job Code” for current expanded job information.

09/21/2004 98780


DEFINITION: This is responsible administrative and managerial work assisting the Director of Correctional Industries in the long-range planning and day-to-day supervision of the operations, financial management, and sale of goods or services for the Department of Corrections’ correctional industries program.

The employee in this job is responsible for assisting the Director in the overall management of a large, self-supporting business operation involving the production and sales of a variety of manufactured goods and services to government agencies or non-profit organizations. Work involves managerial oversight of the manufacturing operations and related logistics system; implementation of new products and industries; oversight of the financial and administrative operations to include the accounting, budgeting, customer service, and purchasing functions; and oversight of the sales and marketing of products and services. Work includes analyzing market conditions, availability and cost of raw materials, financial records, training of staff, and programs designed to train inmate workers for successful employment upon reentry into the community. The employee performs duties with a considerable degree of independence and exercises initiative and resourcefulness in maintaining the program on a sound financial basis. Supervision is exercised over subordinate management and clerical personnel through the review and analysis of reports and conferences. General supervision is received from the Director of Correctional Industries through conferences, written reports, and personal inspections to ensure conformance of the program with agency and bureau policies, requirements, and objectives.

EXAMPLES OF WORK: Corresponds verbally and in writing regarding correctional industries products and services and directs the clerical operations of the correctional industries central office.

Manages the study and evaluation of sales records and current business conditions which might affect sales, and recommends changes in practices and procedures as indicated through personal inspections and review of records.

Oversees the establishment of production schedules and adjustments of schedules with supplies of raw materials, contract demands, and available stocks of products.

Acts as liaison between correctional industries and industrial regulatory agencies to ensure continuing conformance of products with specifications and existing standards.

Oversees the marketing efforts and sale of products and services to authorized correctional industry customers.

Oversees financial administration and recordkeeping; ensures sound financial conditions and compliance with applicable Commonwealth requirements.

Ensures industrial training programs are developed.

Substitutes for the Director of Correctional Industries in his absence.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of business methods and practices of one or more large-scale manufacturing or service oriented production operation.

Knowledge of the principles and practices of marketing and salesmanship.

Knowledge of the principles and practices of cost accounting as applied to manufacturing enterprises, service industries, or related organizations.

Ability to analyze and evaluate financial statements and reports to ensure sound financial practices are followed, to improve financial conditions, and to identify problems in the financial operation of correctional industries.

Ability to supervise and coordinate the work of industrial, clerical, sales, and administrative personnel.

Ability to plan production schedules and to exercise sound judgment in revising industrial schedules and policies.

Ability to prescribe specific pricing and sales activities.

Ability to establish and maintain effective working relationships with senior departmental and institutional executives, associates, subordinates, sales and purchasing agents, customers, and the general public.

MINIMUM EXPERIENCE AND TRAINING: Ten years of progressively responsible experience in manufacturing or a service-oriented production operation including five years in the management functions of manufacturing or service-oriented production operations;


Five years of experience in a manufacturing or service-oriented production operation and a Master’s degree with major course work in business administration, vocational education, industrial education, industrial engineering, public administration, or a related area.

Formal study at a four-year college or university, with major course work in business administration, industrial engineering, industrial education, public administration, vocational education, or related training may be substituted for the manufacturing experience on a year-for-year basis, to a maximum of four years.