10/30/1992

Job Title:  COUNTY CASEWORK SUPERVISOR

Job Code:  L0626

Definition:  This is professional social service work of a supervisory nature in a County Children and Youth, Mental Health/Mental Retardation, or Human Services Agency.

Employees in this class supervise the provision of case management services to children, youth and families, people who are mentally disabled, people who are physically challenged, and others to assist them in attaining a more satisfactory social, economic, emotional or physical adjustment.  Work involves responsibility for supervising and training a small group of professional county social service workers, but the worker may also carry a caseload.  Work may also include responsibility for assigning and reviewing the work of interns and coordinating training with college/university staff. Supervision may also be exercised over paraprofessional human service workers and clerical staff.  Work is performed in accordance with established regulations, policies and procedures, but employees are expected to exercise considerable initiative and independent judgment in achieving objectives.  Work is reviewed by a professional or administrative supervisor through conferences, reports and results attained.

Examples of Work:  Supervises and trains a small group of professional social service workers, or other subordinates, in a county children and youth, mental health/mental retardation, or human services agency.

Coordinates and reviews case records, documents and information prepared by staff to ensure that they are in compliance with agency policies and procedures and legal requirements.

Provides case management and counseling services to children, youth and families, people who are mentally disabled, people who are physically challenged, and others.

Motivates clients to develop and use their own potential for more adequately resolving their social, health, emotional and economic problems.

Serves as a coordinator for interns; coordinates training with college/university staff and evaluates work performance.

Reviews and evaluates the work of subordinate staff.

Meets with representatives of other community agencies and agency staff to coordinate services.

Reviews and monitors client records to assure services are provided in compliance with applicable regulations.

Prepares social studies, case summaries, reports, and correspondence.

Performs related work as required.

Required Knowledges, Skills, and Abilities:  Knowledge of the basic principles of supervision.

Knowledge of current case management and social work principles, practices, and methodology.

Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged, and others.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of the rules, regulations, policies, and procedures which relate to the provision of social services.

Knowledge of current social, economic, and health problems and available resources.

Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.

Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.

Ability to orient and train subordinates on rules, regulations, policies and procedures and provide technical assistance.

Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.

Ability to make clear and pertinent statements orally and in writing.

Minimum Experience and Training:  Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;

or

Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Commonwealth Equivalent PSG ST07