07/27/2007 01553

CHIEF INFORMATION OFFICER 3

DEFINTION: This is highly responsible administrative work directing the information technology program and policies for a Commonwealth agency.

An employee in this job is responsible for the strategic information technology planning, policy development, applications services, data services, infrastructure, and customer service for agencies characterized by the largest, most diverse and complex information technology resources to support operating and business environments. Work performed at this level has broad operational and administrative impact upon the services and programs administered by the agency. Employees develop and implement information technology policies within enterprise standards; manage information technology portfolios and prioritize agency information technology needs; and recommend the allocation of resources to improve the agency’s information technology program. An employee in this job meets with agency senior staff, program officials and external partners to determine how information technology may be used to meet agency business needs and develops corresponding agency information technology strategic plans, goals, and objectives. Supervision may be exercised over subordinate information technology managers, technical and clerical support staff. An employee in this job serves as the principal advisor to agency executives involving information technology matters. Work is performed with considerable independence under the general direction of a Deputy Chief Information Officer within a community of practice or higher-level executive and within guidelines established by the Deputy Secretary for Information Technology in the Office of Administration.

EXAMPLES OF WORK: Plans, organizes, and directs the information technology planning, policy development, applications services, data services, infrastructure, and customer service for an agency characterized by the largest, most diverse and complex information technology resources to support operating and business environments.

Develops, recommends, implements, evaluates, and updates short and long-term information technology strategic planning efforts consistent with the agency's mission and overall OIT enterprise goals and objectives.

Serves as the chief information technology advisor to the agency executive staff by developing and recommending policies consistent with enterprise information technology policies and business needs.

Evaluates the information technology needs of agency organizational units and external clients and identifies technological developments to meet those needs.

Manages a portfolio of diverse and complex agency information technology projects and initiatives which require multi-agency integration and coordination.

Develops and recommends policies and procedures relative to agency- specific information technology needs.

Directs the design, operation, configuration and support of the agency's local area networks, wide area network and metropolitan area network in conjunction with OA/OIT enterprise standards and contracts.

Coordinates and directs the acquisition of technical hardware, software and supplies to enhance the performance of the agency's information technology program in conjunction with OA/OIT enterprise standards and contracts. Conducts ongoing contracts management.

Develops the annual information technology budget request including proposed hardware and software acquisitions and estimated costs and recommended use.

Performs the full range of supervisory duties.

Employees in this class may participate in the performance of their subordinates' work consistent with operational or organizational requirements.

Performs related work as required.

REQUIRED KNOWLEDGES, SKILLS, AND ABILITIES: Knowledge of the principles, practices, and procedures associated with systems development life cycles.

Knowledge of techniques associated with network design and administration.

Knowledge of database design and management and data administration.

Knowledge of current developments in the field of information technology.

Knowledge of management principles, practices, and techniques.

Knowledge of hardware, software, and services acquisition and contract management processes and procedures.

Knowledge of project management methodologies.

Knowledge of the principles and practices of supervision.

Ability to analyze information technology operations and develop and recommend information technology policies and standards.

Ability to establish effective working relationships.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING: Seven years of professional experience in managing all phases of information technology projects, and a bachelor’s degree;

                                                                                                                                                                    or

Seven years of professional experience managing information technology functions for an organization, and a bachelor's degree;

                                                                                                                                                                    or

An equivalent combination of experience and training.