JOB TITLE: RESIDENTIAL SERVICES AIDE

JOB CODE: 31421

SERIES NATURE OF WORK: The Residential Services Aide job series describes work in providing non-professional health care services to individuals residing at state-operated facilities.

DEFINITION: This is non-professional work providing health care services for individuals with intellectual disabilities to improve their daily living functions in a Department of Human Services (DHS) facility.

An employee in this job assists individuals residing in a DHS facility in their daily living activities, physical care, self-help activities, and other tasks related to their individualized treatment plans. Work includes providing information to professional level staff regarding individuals' progress toward meeting the goals and objectives of their individualized treatment plans through the completion of documentation. Work may also include assisting individuals with other therapeutic activities under the direction of treatment professionals. Work is performed in accordance with established procedures and is reviewed by a higher-level supervisor through daily care records, observation of individuals receiving treatment, and conferences with the employee.

EXAMPLES OF WORK: (NOTE: The examples of work are representative of the work, but every position classified to this job may not perform all examples of work listed. Conversely, this is not an all-inclusive list of work examples.)

• Completes formal classroom and on-the-job training.

• Assists individuals with housekeeping functions in their living quarters.

• Instructs and supports individuals to resolve, through settlements of disagreements, problems associated with group living.

• Assists individuals in feeding, dressing, transport, and other daily living activities.

• Records individuals’ on-going physical and medical needs and behavioral observations for inclusion in clinical records and treatment plans.

• Reports individuals’ behavioral problems to the immediate supervisor and other professional staff.

• Instructs and guides individuals to participate in their therapeutic treatment activities.

• Performs related work as required.

ENTRY LEVEL KNOWLEDGES, SKILLS, AND ABILITIES:

• Knowledge of non-professional health care services designed to improve the ability of individuals to perform daily living activities.

• Ability to read and interpret written materials.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

• Ability to establish and maintain effective working relationships.

MINIMUM EXPERIENCE AND TRAINING: (NOTE: Based on the Entry Level Knowledges, Skills, and Abilities)

• Successful completion of the Aide Trainee program (commonwealth title);

or

• Six months of paid experience in the care, activities, and personal guidance of individuals with intellectual disabilities.