08/25/2006 70314

PROFESSIONAL CONDUCT INVESTIGATOR SUPERVISOR

DEFINITION:

This is professional supervisory work involving the enforcement of the standards of conduct, laws, rules, and regulations governing various professions, occupations, businesses, commissioners, and activities regulated under the authority of the Secretary of the Commonwealth.

An employee in this job supervises staff engaged in investigations of alleged misconduct by professional licensees, registrants, certificate holders, or other individuals or entities regulated by the Secretary of the Commonwealth. Work involves analyzing incoming information and needs, establishing priorities and providing guidance to staff regarding field investigations and the application of laws, rules, and regulations governing various professions, occupations, commissioners and registrants under the authority of the Secretary of the Commonwealth. Work involves providing guidance to investigators and assisting with complex or unusual cases, or conducting investigations of extremely high time-sensitive or high interest cases. Work is assigned by a Regional Director, Bureau of Enforcement and Investigation who reviews work for timeliness and adherence to established objectives and policies.

EXAMPLES OF WORK:

Supervises investigators performing professional work of investigating alleged misconduct by professional licensees, registrants, certificate holders, or other individuals or entities regulated by
the Secretary of the Commonwealth.

Evaluates employee’s itineraries, activity reports, travel vouchers, completed assignments, and other related documents to ensure work is performed according to program goals and objectives.

Travels to work sites to conduct investigations and train staff.

Prepares reports on program initiative and program progress.

Testifies at formal and informal administrative hearings and appears as a witness for the state in formal judicial proceedings.

Performs the full range of supervisory duties

Employees in this class may participate in the performance of their subordinates' work consistent with operational or organizational requirements.

Performs other related duties.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES:

Knowledge of methods and techniques of investigation and law enforcement work.

Knowledge of investigation techniques for ascertaining facts by personal contact and observation and the examination of records. Knowledge of investigative interviewing practices and techniques.

Knowledge of the rules of evidence.

Knowledge of the principles of employee supervision.

Knowledge of the principles and procedures involved in presenting testimony at formal and informal hearings.

Ability to read and interpret written material.

Ability to establish and maintain effective working relationships.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

MINIMUM EXPERIENCE AND TRAINING:

One year as a Professional Conduct Investigator 2;

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Eight years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience;

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Four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience and a bachelor’s degree;

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An equivalent combination of experience and training that includes four years of investigative experience involving the development and presentation of evidence regarding violations or alleged violations of rules and regulations, which includes two years of supervisory experience.