COUNTY PUBLIC SERVICES TRAINEE FOR HUMAN SERVICES L0003

Definition: This is introductory work of a training nature in a human services field.

An employe in this class receives on-the-job training and classroom instruction to acquire the knowledges, skills, and abilities necessary to develop proficiency in a human services field. Assignments and degree of working independence vary in accordance with the employe's previous work experience, aptitudes, abilities, and level of education achieved. As proficiency is acquired, increasingly difficult duties are assigned. Work is assigned with detailed instructions and reviewed in progress and upon completion for personal and technical development.

Examples of Work Performed: Assists in receiving inquiries from disadvantaged persons and providing information and referral services.

Assists in securing information and determining eligibility for financial assistance, training and employability programs, rehabilitation, and other services.

Learns basic knowledges, skills, techniques, and attitudes required for acceptable performance at the next higher level of work.

Attends classroom and other training sessions.

Assists service staff by providing information to inquiring persons, clients in other agencies, as assigned.

Performs related work as required.

Required Knowledges, Skills and Abilities: Ability and aptitude to learn and eventually perform adequately in the human services field.

Ability to follow simple oral and written instructions.

Ability to learn the basic skills and abilities necessary for public contact work.

Ability to follow simple oral and written instructions.

Ability to read, write, and perform simple arithmetic computations.

Minimum Experience and Training: Successful completion of an on-the-job or formal training program in the human services field which has been approved by the appointing authority.

Date Established or Last Revised

Class Specification - April 1994

Commonwealth Equivalent PSG ST01