Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00006742

Description Activated On:  7/15/2026 3:07:30 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

Attends to the needs of the First Family by performing a wide variety of housekeeping duties to include general cleaning, laundry services, etc. Maintains the cleanliness and orderliness of the private and public areas of the Governor’s Residence.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

ESSENTIAL EMPLOYEE – REQUIRED TO REPORT TO WORK DURING EMERGENCIES AND OFFICE CLOSINGS

General Housekeeping

Accomplishes the following daily: dust, clean and polish furniture and woodwork; empty all waste cans; pick up newspapers, magazines, books, and personal belongings and return them to their proper place; vacuum the rugs and furniture throughout the Residence; remove spots and spills from floors as necessary; dust mop floors; remove finger prints from doors, walls, glass, and etc.

Accomplishes the following periodically: damp mop wood portion of floors; vacuum draperies; dry mop walls and ceilings; clean glass ornaments, mirrors, and crystal; dust books and bookshelves, etc.

Mops, scrubs and cleans restrooms and/or bathroom floors and walls. Cleans lavatory, tub and shower.

Polishes mirrors and fixtures. Checks and replenishes bathroom linen, tissue, soap, etc.

Makes beds daily and changes bed linen when necessary.

Empties laundry chute; sorts and launders all clothing, bed, bath and kitchen linens. Selects proper soap, detergent, bleach, starch, etc., for laundering and ironing. Hand launders delicate items or coordinates dry cleaning when necessary. Irons by hand or machine clothing, napkins and linens; fold towels and returns all to the correct closet or proper storage area.

Maintains clothing in good condition by replacing buttons and making minor repairs when necessary.

Keeps machines and laundry area in a clean and neat condition at all times.

Inventories cleaning supplies and equipment and notifies the Housekeeping Supervisor of items needed.

Reports any needed maintenance to the Maintenance Supervisor, such as plumbing leaks, clogged drains, burned out light bulbs, etc.

CUSTOMER SERVICE

Perform customer service duties in public and private events serving the public and First Family, including dignitaries, legislature, and administration staff ensuring that all aspects of service meet the highest standards of guest experience

Maintain strict confidentiality regarding First Family’s preferences, routines, and private matters

Working effectively with event staff to ensure smooth operations including setting tour ropes, working in the coatroom, assisting with food service and dishwashing, or other duties assigned by the Executive Director

May be required to work varied hours to meet the needs of the First Family.



Performs other related duties as needed

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Selects the proper equipment and supplies and decides the appropriate cleaning method required for assignments. Requests and receives guidance from the supervisor on unusual situations.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

1. 
  Class C Driver's License
 
2.  
N/A
 
3.  
N/A
 
4.  

 
5.  

 
6.  


Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Bends and lifts objects up to 50 pounds
 2. Utilizes physical strength & endurance
 3. Uses various cleaning detergents
 4. Cleans and maintains personal and private spaces in the Residence
 5. Communicates effectively with others
 6. Makes beds and changes bed linen
 7. Sweeps and mops floors
 8. Understands oral and written directions
 9. Inventories/orders cleaning supplies and equip
 10.