Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00013265

Description Activated On:  1/26/2026 3:19:12 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

Provide clerical and office support within the Certification, Accreditation and Licensing Division (Asbestos, Lead, Bedding & Upholstery, Stuffed Toys, Private Employment Licensing, Uniform Construction Code, Boiler Certification) and the Boiler and Elevator Division to ensure operations are conducted efficiently and effectively.
This position serves as the lead worker regarding the scheduling of lead third party examinations, PA Boiler Commission Inspector examinations, and the processing of asbestos/lead company and individual applications.


Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Interpret Asbestos/Lead/Boiler certification Laws and Regulations and respond to customer inquiries.

Responsible for the complete scheduling of lead third party examinations and PA Boiler Commission inspector examinations and the coordination between Civil Service Commission, Boiler Division and applicant. Proctor the PA Boiler examination to approved applicants. Maintain complete, accurate system database for division usage. Prepare examination results notification for applicants.

Make determinations regarding the issuance of asbestos and lead refunds; prepare proper Revenue documentation for supervisory signature.

Maintain and track lead application spreadsheet for compliance with EPA reporting requirements.

Verify application and certification information for UCC certified individuals. Prepare UCC credential cards for mailing.

Responsible for verification and input of application information into system database for PA-DOT certification card processing. Determine that applicable fees have been provided and apply to record. Generate PA-DOT system report for proofing/comparison of daily input.

Maintain hard copy and electronic files of active/inactive lead third party and boiler inspector applications.

Review and process applications for Sterilization Permits, Bedding & Upholstery, and Stuffed Toys. Responsible for complete assessment/process of sterilization permit initial/renewal applications, new bedding & upholstery, secondhand bedding & upholstery, and stuffed toy initial/renewal applications. Make determinations regarding compliance/non-compliance based on the information provided by the customer. Determine that applicable fees have been provided and apply to record. Maintain hard copy and electronic files of returned/
incomplete applications and complete, accurate system database for division usage.

Make determination regarding submitted variance requests and prepare recommendation for supervisory signature.

Research sterilization permit violations written by inspection staff; generate correspondence based on law and regulations, and track status. Maintain violation letter system of repeat offenders; research/prepare documentation for legal action.

Review and process applications for Flammable & Combustible Liquids, Liquefied Petroleum Gas, and Boiler/Pressure Vessel Programs. Ensure the correct number of copies have been submitted, applications are complete and legible, contain the correct information, and the correct application fee has been received. Enter application information on the Bureau’s tracking system for each program area and apply the application fees. Forward the applications to the Plan Reviewer for review.

Update the tracking system as the status of the applications change; type plan approval letters and/or permits, and mail approved applications to the installers/applicants and state inspectors; process Industrial Board Variance Requests and Extensions of Time for recommendation by the Plan Reviewer and forward to the Industrial Board by established deadlines.

Process invoice payments for Boiler/Pressure Vessels, Antique Boilers, and Liquefied Petroleum Gas and Elevator Programs by researching the Bureau’s database system and verifying the correct accounts with the payment receipts from Central Collections; may also apply any credits to accounts when monies have been received. Process refunds; process and notify customers of any checks that have been returned by their bank for non-sufficient funds. Process owner information, responsible party, and equipment change requests which involves detailed file research supporting the requested changes.

Process inspector reports for Boiler/Pressure Vessels, Liquefied Petroleum Gas, Flammable and Combustible Liquids, Antique Boilers and Elevator Programs by inputting information on the Bureau’s database system. If any inspections fail, generate violation letters and enter on the tracking system. Mail violation letters to owners and/or responsible parties for corrective action; clear violation letters that have been signed by owners and/or responsible parties and initialed by the Boiler Director by updating the Bureau’ s database system. Assist the general public in resolving invoice problems and the correct procedure for submitting applications.

Assist in processing Elevator Initial and/or Major Repairs/Alteration inspection reports. Update with name/address requests; respond to telephone inquiries.

Provide general assistance to the general public, customers, manufacturers, equipment installers, bureau and third party inspectors relating to the daily operations.

Communicate and provide assistance/support to management, inspection and clerical staff, and the public. Answer inquiries pertaining to complaints, applications, and forms, as well as provide information regarding certification and training course accreditation. Formulate official notification regarding multiple processes for supervisory signature.

Code, scan, and Q-C documents for various BOIS program areas.

Knowledge of all division program areas (Lead/Asbestos/PEAL/Bedding & Upholstery/Stuffed Toy/Boiler Certification/UCC) is required to complete duties.

Cross-train other clerical on division work-related duties dependent upon absences, reduction in staff, workloads, etc.

Perform other duties as assigned.


Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Exercise independent judgment/decision-making in a variety of highly complicated work processes. Decisions involve the process to be followed, the appropriateness of the information to be processed, the actions to be taken and the timely completion of assignments, all in accordance with laws and regulations. Work is delegated with a high degree of autonomy and independence in the prioritizing and completion of work - requiring a thorough attention to detail and confidentiality.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Extensive knowledge of appropriate laws and regulations
 2. Communicate effectively and professionally, orally as well as in writing
 3. Assist applicants, companies and installers in the processes for application submissions
 4. Maintain electronic/hard copy files by filing, scanning and q-cing documents for future research
 5. Apply critical thinking and make decisions when processing applications and applying payments
 6. Maintain an organized workload with prioritization reflecting the current operational needs of the bureau
 7. Operate division related software programs and office equipment
 8. Access files by reaching, twisting, climbing, and turning
 9. Able to lift up to 5 lbs.
 10.