Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 00022836	Description Activated On: 2/10/2023 8:05:05 AM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

Provides clerical and office support within the Social Science and Conservation Education Division to ensure its operations are conducted efficiently and effectively.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

• Responds to incoming calls and correspondence.

• Performs data entry, particularly as required for processing information from surveys being conducted by the Game Commission.

• Maintains and updates database for contacting license buyers regarding surveys.

• Assists with gathering samples for license purchasers in HuntFishPA and matches survey data with license purchase

• Maintains records retention schedule regarding the maintenance, storage and disposal of surveys and corresponding documents.

• Completes various reports, such as but not limited to, monthly automotive, travel, and revenue deposits.

• Provides administrative support and procures needed supplies, equipment, materials and services necessary for conservation education programs.

• Assists in managing the Hunter-Trapper Education program records, which includes the hunter-trapper education student graduate database and responds to inquiries from the members of the public regarding whether they have successfully completed the Game Commission’s hunter-trapper education and how they may obtain documentation of such.

• Assists other clerical staff within the Bureau of Information and Education as needed, including in the fulfillment of merchandise orders, hunting and trapping license sales, and in processing via mail and/or telephone

• Performs other duties as assigned.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

This position must decide the best Microsoft Office (e.g., Excel, Access) product to use when matching HuntFish PA license records with survey data.
Any questionable responses from surveys, which are not readily defined by established guidelines or criteria, are referred to the Chief of the Social Science and Conservation Education Division for further guidance and direction.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Experience with Microsoft Office Suite of products, especially Excel and Access

Licenses, registrations, or certifications:

1.   N/A

2.   N/A

3.   N/A

4.   N/A

5.   N/A

6.   N/A

Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Communicates effectively in oral and written formats.
2.	Relates to co-workers, program volunteers, agency stakeholders and the public in a positive manner.
3.	Operates basic office equipment; including computers, copiers, fax machines, printers and credit card terminals.
4.	Files documents; maintains records, ledgers and databases; distributes mail and correspondence using acceptable and practices.
5.	Uses computers and related software. Maintains regular attendance at work.
6.	Types documents, forms and correspondence accurately and efficiently.
7.	Sits for long periods of time. Understands and demonstrates proper phone etiquette and grammar.
8.	Answers incoming calls providing customer service and staff support functions in a prompt, courteous and professional manner
9.	Works effectively with minimal supervision.
10.	Multi-tasks at a high level to effectively and efficiently manage all duties and responsibilities.