Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 00026708	Description Activated On: 1/13/2026 1:11:06 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

Under the general supervision of a Regional Director of the Bureau of Mediation, the employee performs work within the field of Labor-Management Relations with the primary focus of the position being the successful resolution of labor disputes and providing mediation services during contract negotiations.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Arranges conferences and promotes discussions between parties to a dispute.
Offers thoughtful suggestions and ideas to encourage peaceful settlements of disputes.
Assists parties in developing compromises and solutions to specific issues in dispute.
Obtains and studies information regarding the issues in dispute as well as the norms and practices within the specific industry in which the dispute exists.
Contacts labor and management representatives to offer and encourage the utilization of mediation services when disputes develop and as otherwise according to Bureau of Mediation policy and directives.
Prepares and files accurate and timely reports outlining the attending circumstances of disputes in assigned cases, case specifics, case history, progress, possible solutions, specific efforts of the mediator, and settlement details.
Establishes and maintains effective contacts and positive working relationships with labor unions, employers, advocates, trade associations, managerial organizations, and related civic groups.
Conducts training and makes presentations, as assigned, from material developed and approved by the Bureau of Mediation.
Performs other tasks as required and related to the position and carries out other assignments within the scope of the position when / as assigned to do so.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

A Labor Mediator makes independent decisions and must use independent judgement regarding the appropriate course of action during the collective bargaining process as those decisions and judgement relate to the practice of mediation. The mediator advises the Bureau Director regarding recommendations and responses to inquiries from the PA Labor Relations Board with respect to Fact Finding and Arbitration requests from parties in dispute. The mediator also exercises appropriate judgement with respect to knowing when developments or circumstances in assigned cases dictate the necessity of advising their Regional Director and/or Bureau Director of such circumstances or developments.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Two or more years of experience in labor contract negotiations and administration, and/or mediation supplemented by at least one-year of collective bargaining experience.

Licenses, registrations, or certifications:

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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Travel to meeting sites consistently and independently including overnight travel when necessary.
2.	Facilitate or conduct meetings.
3.	Analyze data and information.
4.	Work consistently irregular hours including availability for evenings / nights, and the rare possibility of weekends and holidays.
5.	Communicate effectively both verbally and in writing.
6.	Effective utilization of electronic platforms and equipment required of the position.
7.	Consistent demonstration of neutrality, confidentiality, proper judgement, availability & responsiveness regarding the practice of mediation.
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