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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00033109 |
Description Activated On: 8/28/2026 2:35:36 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Under the general supervision of the Bureau Manager, the Administrator of the Harrisburg District Office is responsible for the implementation of the State/Federal Vocational Rehabilitation (VR) Program in the District service area. VR identifies individuals with disabilities and provides those services required to enable them to become employed. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Under the general supervision of the Central Regional Manager, manages and directs the activity of professional and support staff in the Harrisburg District Office of Vocational Rehabilitation (VR). VR identifies individuals with disabilities and provides those services required to enable them to become employed. PLANNING: Responsible for developing strategic and operational plans required to insure the provision of Vocational Rehabilitation services to eligible applicants. Includes the analysis and synthesis of data regarding targeted disability groups, service options, cost-effectiveness, outcome expectations and budgetary impact. Responsible for the development of expenditure plans required to insure sound fiscal management and the availability of funds for needed customer services. Major categories of expenditures (diagnostic services, medical services, job training services, etc.) are identified and plans developed to accommodate shifting service needs or changes in agency policy. Responsible for planning staff assignments, area of coverage, caseload composition and other aspects of personnel utilization as it affects service delivery. ORGANIZING: Responsible for the development and implementation of the District Office table of organization, i.e., caseload assignments, supervisory unit composition/function, clerical assignments, fiscal operations, etc. Responsible for the development and implementation of the District Office information dissemination/internal-external communication system. Insures that changes in agency policy, regulations, procedures, etc. are conveyed to staff in a timely and appropriate manner. Responsible for liaison and joint planning with external community agents, to include other State and Federal agencies, public/private sector VR service providers, advocacy/consumer organizations and employer representatives. Promotes successful employment of individuals with disabilities as an active participant of the South Central Workforce Development Board. Responsible for planning and development of the District Office’s participation in PA CareerLink sites. DIRECTING: Responsible for the overall direction of the workforce. Provides leadership, guidance and direction concerning agency philosophy. Conveys agency values and promotes professionalism among staff. Responsible for establishing outcome/performance expectations for staff. Responsible for the appropriateness of service delivery to agency customers. Makes judgements on difficult/atypical situations. Responsible for establishing workload assignments for staff. Responsible for presenting agency philosophy, changes in policy, regulations or procedures in a manner that displays appropriate compliance and support. Responsible for the delegation of appropriate assignments to staff. SUPERVISING/STAFF DEVELOPMENT: Directly supervises subordinate staff. Directly responsible for the performance evaluations, leave administration, daily supervision and professional development of those positions. Directly supervise unit supervisory staff. Acts as reviewing officer for staff other than first-line supervisory staff. Responsible for the evaluation of employee strengths and weaknesses and for the completion of individual training plans required to enhance performance. Responsible for the completion of all personnel action requests. Reports staff vacancies as they occur and takes appropriate action to replace needed positions. CONTROLLING: Responsible for monitoring the appropriate encumbrance and expenditure of customer service funds, controlling expenditures to insure adequate service provision to the largest possible number of customers, and taking corrective action when negative trends become evident. Responsible for insuring that VR services are provided in a manner that complies with Federal/State legislation, regulations, agency policy and procedures. Responsible for the management of annual/sick/LWOP leave to insure continued effective operations. Maintains sick leave utilization in accordance with agency objectives. Responsible for insuring that the District Office meets its performance goals. EVALUATION: Responsible for the evaluation of District Office operations to include quality assurance, casework compliance with legislation, regulations, policy and procedures, staff performance, cost effectiveness of service provision and meeting outcome expectations. Responsible for the evaluation of VR needs of persons with disabilities who reside in the District service area. Develops new service opportunities and evaluates their effectiveness. LABOR RELATIONS/EEO: Responsible for local Labor-Management sessions with representatives of appropriate labor unions. Resolves legitimate complaints responsibly and in a timely manner. Maintains appropriate contact with Dept. of Labor and Industry Labor Relations staff and Central Office. Deals with formal grievances per established guidelines and union contracts. Responsible for insuring that the workplace is maintained as a safe and pleasant environment. Works with the landlord/building superintendant to insure compliance with lease specifications. Conducts regular safety inspections and reports unsafe/unsanitary conditions to the appropriate agent. Responsible for the development of the District Office Equal Employment Opportunity plan and insures that both staff and customers are treated in a non-discriminatory manner. CWDS: Accesses and updates participant records, provider information, and fiscal information using a web-based application (CWDS) as necessary. Performs all case approval functions for confidential cases within CWDS. Generates reports from a standardized list of parameterized reports, which exist in CWDS and are available on demand. Uses an ad hoc reporting tool to generate and maintain ad hoc or on demand reports using a web-based application as needed/requested. OTHER DUTIES: Performs other duties as required. Participates in work groups, leads work groups, completes special assignments, attends meetings, conferences, training opportunities as needed/required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Position entails high level of independent decision-making on all issues pertinent to the effective operation of the District Office. Consults with Regional Manager and/or Bureau Director as necessary; particularly if issue has potential impact beyond district office level. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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