Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00033590

Description Activated On:  5/27/2026 3:16:34 PM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

The employee in this position serves as direct clerical support to the Director, Bureau of Marketing, Communications, Branding, and Design at the Pennsylvania Liquor Control Board and routinely provides clerical support to the entire bureau.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Serves as the director's clerical assistant and as a resource to other bureau staff. Screens telephone inquiries, sorts and delivers bureau mail, copies and scans documents, and performs other clerical duties required to complete bureau work assignments.

Schedules appointments, meetings, and conference calls at the direction of the director and bureau staff; organizes materials required for meetings/appointments; and advises the director of upcoming meetings/calendar events. Handles rescheduling meetings when conflicts arise and coordinates with internal staff, outside vendors, and business partners, as required. Schedules department interviews, as needed, for the bureau.

Solicits assets from vendors such as bottle shots and legal language for upcoming promotions.

Submits Advertising, Promotions, and Design Division print requests at the direction of the division chief.

Utilizes a p-card to order office supplies; maintains receipts and performs monthly reconciliation for p-card invoicing.

Enters digital coupons into a coupon tracking spreadsheet and updating status as needed.

Compiles analytics from the email marketing software program for wine specialist emails bi-annually for additional analysis by the email marketing manager.

Downloads third-party invoices into folders; once approved by the bureau director, enters each invoice into Oracle financial system for receipt and emails Comptroller for approved payment.

Manages the input of the Master Marketing Calendar.

Participates in meetings; prepares agendas, writes meeting minutes, and produces other materials as required.

Performs additional duties as assigned.

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Work is assigned by oral and written instruction; regularly assigned duties are performed with considerable independence. Priority is given to assignments from the bureau director; communications from agency executive staff is escalated to the bureau director promptly. Supervisor reviews work through observation during and after completion of work. Work is reviewed for timeliness, effectiveness, accuracy, and adherence to performance standards.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Communicate well orally and in writing in English
 2. Utilize Microsoft Office Suite software
 3. Answer telephones, respond to emails, and provide accurate information
 4. Establish and maintain appropriate and effective working relationships
 5. Access, input, and retrieve information from a computer
 6. Utilize critical decision-making skills
 7. Prioritize multiple tasks simultaneously and adhere to deadlines
 8. Travel as needed
 9. Maintain electronic filing systems and accurate records
 10. Receive, appropriately respond to, and direct visitors