Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00037247

Description Activated On:  3/11/2026 11:42:35 AM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

Under the general supervision of a professional supervisor, is responsible for providing a full range of vocational rehabilitation services to individuals with disabilities to assist them in obtaining gainful employment.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Develops and maintains referral sources in the York County area (York and Hanover) including Spanish speaking individuals by personal contact to assure that potential vocational rehabilitation customers are identified. Obtains preliminary information pertinent to the referral of persons with disabilities for vocational rehabilitation services. Accesses and updates participant records using a web-based application. Conducts a comprehensive face-to-face interview with the applicant to gather relevant information regarding the nature of the disabling condition, educational and employment history, psycho-social factors, and other data needed to initiate the vocational rehabilitation process. Explains eligibility requirements, scope of services, confidentiality, appeal rights and determines next steps with the applicant and other appropriate parties.

On the basis medical, psycho-social, vocational and client information, determines the applicant’s potential for vocational rehabilitation. Guided by legislation, regulations and agency policy, utilizes professional judgment, consultation as appropriate with related professionals and the customer’s participation. Arranges for and approves expenditures associated with medical, psychological, psychiatric, physical or other evaluations as part of determining potential for vocational rehabilitation. Enters cost service information into a service authorization through the Comprehensive Workforce Development System (CWDS). Reviews and customizes online letter used to inform participants about services authorized. Accesses open encumbrances online. Views invoices and reimbursements online and cancels if necessary. Determines what customer equipment needs to be tagged and enters this information into the on line service authorization. Searches for and reviews service authorizations for approval. Coordinates the delivery of these services through completion and assures vendor payment. Evaluates, in conjunction with a professional consultant, when necessary, the information, which has been obtained to ascertain the applicant’s potential for rehabilitation and eligibility.

In consultation with the customer, and other appropriate interested parties, determines an appropriate vocational goal and develop and approves a mutually agreed upon Individualized Plan for Employment to achieve the established vocational plan. Counsels and supports customers in their movement toward job placement. Identifies customer and agency responsibilities, approves and authorizes services to be provided, and similar benefits to be utilized to achieve the rehabilitation plan. Makes referrals for appropriate services through CWDS. Designates the secondary case managers within the CWDS with real-time access to the online cases.

Coordinates the delivery of planned vocational rehabilitation services and provides counseling, guidance and placement assistance as needed to the customer in achieving the established vocational goal. Follows up with customer on a regular basis to review progress. Prepares case records and reports in accordance with current policy and procedures. Enters case notes into CWDS in a timely manner so they can be viewed/shared. Generates correspondence as needed within CWDS. Completes all applicable forms within CWDS to complete and maintain the electronic case file. Follows up with customer to determine appropriateness of case closure.

Uses laptop computer to access vocational software, customer information, labor market trends and other O.V.R. procedural memos and data in the performance of their job duties.

Travels in and out of district to attend meetings with customers, providers, employers and community groups. Attends training sessions. Participates on work groups and attend statewide conferences.

Performs related work as required.

Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Eligibility and closure decisions and approval of service expenditures are all performed independently by the counselor II. A review of counselor casework is conducted by the supervisor on a quarterly basis to ensure adherence to agency guidelines, goals, and objectives.

Expenditures for services which are classified as “large ticket” items, sole source, “individual consideration” or those requiring a waiver for training or financial eligibility must receive signatory review by management.


Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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  N/A
 
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N/A
 
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N/A
 
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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Counsels & places VR customers
 2. Gathers customer information
 3. Determines eligibility for services.
 4. Develops IPE's w/customers
 5. Arranges for and approves expenditures
 6. Evaluates/documents customer progress.
 7. Coordinates planned services and maintains liaison with agency resources.
 8. Access and input information electronically.
 9. Meets w/ customers, providers (in person and/or virtually)
 10. Travels in & out of D.O.