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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00040136 |
Description Activated On: 6/2/2026 2:58:19 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Provides clerical and office support to assure that Central Office licensure and certification operations are conducted efficiently and effectively to meet the departmental objectives. This is completed by assuring that assigned work is completed in a timely and correct manner, as directed by DOH and CMS directives communicated by supervisory staff. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Operates personal computers using available software to perform word processing, data base, spreadsheet, operating system, information systems and other functions. Reads software manuals to obtain and maintain a working knowledge of the software. Processes state licensure and federal certification survey packets and other surveys and reports. Accesses various reports needed for licensure and certification processes. Maintains and ensures the accuracy of a wide variety of program records and uses these records for purposes such as tracking, monitoring time frames, generating reports, assisting in survey schedule development, time and attendance reporting, and for other administrative and clerical functions. Generates form letters for situations in which they are required. Ensures that all form letters are accurate and complete and submits suggested changes to the supervisor. Obtains appropriate signatures on reports, letters, and forms. Compiles, processes, and ensures the accuracy of a wide variety of program records to respond to internal and external requests for information. Maintains confidentiality of the sensitive information such as survey schedules, survey reports, and personnel/personal information. Types and files all reports, forms, letters, memoranda, and documents completely and accurately, according to office policy/procedure. Screens telephone calls and visitors. Answers routine inquiries and refers others to appropriate staff. Answers inquiries from department staff regarding the status of reports, survey/facility information, or personnel matters. Processes office mail, email and interoffice communications daily. Operates copier, printer, scanner and fax machine. Maintains office equipment and supply inventories. Performs other clerical and administrative duties as assigned by the supervisor or manager. Organizes all clerical work in a manner that ensures smooth processing and accomplishment of priority items on schedule. This position may be given an assignment to support the public health emergency response mission of the Department of Health. Emergency assignments could at times be received with little or no advance notice and may continue for any period of time – ranging from a few hours to several weeks, depending upon the nature of the circumstance. The emergency assignments may at times be performed under adverse conditions and may require travel to another site other than the employee’s assigned headquarters for periods of time. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. The employee is responsible for appropriate response to customer inquiry and to forward information to the appropriate staff clearly and promptly, as indicated; to prioritize the assigned workload in order to assure timely completion and transmission of materials to the designated recipient; and assure departmental timeframes are met for licensure and certification processes and other Central Office activities. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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