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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00063351 |
Description Activated On: 7/31/2025 9:25:56 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Operates within the Accounting Systems Unit (ASU) of the Bureau of Quality Assurance (BQA) to provide system-based, technical assistance to both comptroller operations and agency stakeholders in support of the integrity and timeliness of incoming financial data to the SAP accounting system. Supports business process evaluation, maintenance, and development related to financial data system processing and business usage. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Note: This position has Mission Essential Functions detailed in OB's COOP plan. 25% - Provides customer service to all bureaus within Comptroller Operations; PA agencies served by Comptroller Operations; and PA Treasury, often serving as a liaison between stakeholders with differing backgrounds and interests including those of program administration, executive management, policy, budget/financial management, accounting, legal counsel, other business analysis, and information technology (IT) staffers responsible for system coding or project management activities. Functions as a primary point of contact for assigned projects, programs, system processes, or other assigned subject matter. Leads workgroups, action teams, stakeholder meetings, etc. to ensure adherence to action plans or stated objectives. Communicates effectively and timely on topics of a complex and technical nature with consideration given to the backgrounds and interests of the participants involved. Creates and maintains data visualizations and/or data reporting solutions, as needed, using available business tools like Excel, Power BI, etc. 20% - Evaluates business and system processes related to complex IT systems, insofar as they relate to the quality of financial data managed within the SAP accounting system, often with the following intent: informing business requirements; establishing a basis for recommended process improvement efficiencies; addressing risk assessments; establishing internal controls; and/or determining compliance with state and federal regulations. Process evaluation efforts may involve preparing any/all of the following as appropriate: data queries; action plan; process flows; impact analysis; written recommendation to management; coordination of activity/action item completion; and meeting coordination. The position oversees inbound interfacing to the SAP accounting system for payables and receivables data including agency source systems serving as the point of origin. This position involves increased familiarity with financial processes related to Department of Human Services (DHS) systems with an emphasis on its Medicaid Management Information System (MMIS) payment management system, also known as PROMISe™. 17% - Engages in System Development Life Cycle (SDLC) activities to affect the implementation of viable and cost-effective system-based solutions. SDLC activities may include: business/system requirements gathering and writing in such a way as to be translatable to system logic; submission of formal change requests following established procedures; developing test case scenarios; reviewing test data; providing formal approvals/rejections at key SDLC milestones; tracking delivery dates; and performing production validation. This position must adapt to different IT vendors which exercise varying and evolving SDLC business tools and procedures. 13% - Troubleshoots system, data, or process problems identified either within ASU or reported by its customer stakeholders. Performs data analysis using system reports, data extracts, data files, and/or other available data sources, involving different Excel, XML, PDF, and flat file formats. 10% - Performs activities necessary to stay current on customer agency project plans, policies, procedures, and rules impacting financial data processing. Leads or attends meetings, both remotely and in-person, in which workgroups, action teams, or steering teams convene to report status and to introduce new business relevant to financial data processing. 5% - Participates in RFP activities, other procurement activities, and legislation reviews as necessary to support more comprehensive initiatives involving the modification/modernization of complex enterprise systems and/or numerous business processes. 5% - Provides secondary support to certain essential ASU responsibilities, such as but not limited to, SAP document error resolution procedures. 3% - Provides guidance, instruction, or training to users on existing processes based on subject matter expertise or on new/to-be processes based on change-agent role involvement. Develops instructional or reference materials, as needed, to support guidance to business users. 2% - Performs other related duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. -The incumbent exercises independence, initiative, and judgment in the application of established procedures, policies, and regulations. -Discusses impactful technical or project issues with the ASU Business Analyst 4 to whom this position directly reports; however, day-to-day operations are the responsibility of the incumbent. -Receives direction, instruction, and supervision through formal meetings, correspondence, and reviews initiated with the ASU Business Analyst 4 and, when applicable, upper management within the Quality Assurance Division. -Conducts ownership of functional areas to which assigned as a primary, whether operating individually or participating as part of a team assignment. -Serves as the project lead, as assigned, leading workgroups, action teams, stakeholder meetings, etc. -Takes necessary action to ensure that project team members are kept informed of details relevant to the completion of group assignments; such as, project updates or objectives, shared or overlapping design impacts, and expected results. -As appropriate, assigns tasks to project team members as well as scheduling periodic status reviews to keep activities on schedule. -Approves/rejects procedural IT delivery confirmations to make sure project milestones are achieved appropriately. -Facilitates status assessments to management, on request or as judged necessary, concerning project progress and/or risk. -Performs final assessment upon completion of the project to verify compliance with management practices and principles. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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