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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00064792 |
Description Activated On: 5/6/2026 11:34:25 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Provides clerical support for the Commercial Registration Section. Primarily responsible for opening mail, sorting & logging applications, completing mail run and processing invoices. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Opens, sorts, logs and batches incoming applications. Types or creates mailing labels for various correspondence and registration material. Operates a pushcart to drop-off and pick-up various items throughout the building that may include envelopes, packages, plates, reports, correspondence, transporter boxes, and other items as assigned. Maintains security of all registration products and applications with various forms of revenue related to motor carrier activity. Utilizes basic data entry functions in various Microsoft software packages to process, track, and inquire on work. Process motor vehicle transactions which may also contain revenue for deposit. Manages revenue collections and adheres to cash drawer policies. Ensures that the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the Fee Waiver Guidelines. Bending, grasping, pulling, twisting & lifting objects up to 35 lbs. Handling section telephone calls, answering general inquiries, redirecting calls or taking messages. Checks emails and responds to emails in a timely manner. Logging applications and invoices daily through one of the prescribed applications. Responsible for abiding by all Commonwealth Directives, Departmental policies, and labor/union agreements as an employee of the Commonwealth of Pennsylvania. Responsible for maintaining a positive image to our customers on behalf of the Bureau. Responsible for understanding basic uses of motor vehicle forms related to Apportioned and Fleet vehicle transactions. Responsible for participating in employee involvement groups, committees, and training as required. Responsible for the safety and security of confidential information and maintaining confidentiality of documents. Responsible for completing assignments as directed by a supervisor of the section. Responsible for maintaining communication with supervisory staff of any clarification of assignment, backlog or problem that may affect the section's ability to operate efficiently in a timely manner. May be required to work mandatory overtime. May be required to work off-site for a temporary period. SAFETY 1. Assess your environment and be responsible for your safety, the safety of co-workers, and the public. 2. Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws. 3. Immediately report to your supervisor any incident, unsafe practice, or near miss. 4. When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Examine and sort mail for distribution. Ensure that proper credentials are issued to customers for processed transactions. Answer telephone calls and redirect as required |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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