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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00070454 |
Description Activated On: 5/9/2025 11:55:36 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. The Supervisor position is essential to oversee and assign work to the parole agents and clerical staff in the unit. The supervisor must ensure daily assignments and tasks are completed to effect the release of inmates in compliance with Board policy and procedures. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Assign caseloads, investigations, to include pre-paroles, pre-transfers, pre-sentences, special investigations, and work assignments in an equitable manner. All reports written by agents are reviewed to ensure compliance with Department policy and procedures, and to ensure quality, clarity, and timeliness. These reports are then signed and distributed accordingly. Compile supervisory level reports as required. Administrative Conferences with agents, offenders, and ASCRAs are conducted in order to closely follow up on offender’s problems and to ensure that violations are not repeated. Also develop sanctions for offenders to prevent further violations, and to give offender better insight into their problems. Attend monthly supervisor’s meetings, and then review the content of these meetings during regularly scheduled unit meetings. The purpose of these meetings is to obtain new information of Department Policy and Procedures and disseminate this information to staff so that changes may be implemented. Work closely with and train agents, helping to develop their skills, evaluate their planning, observe the organization of their caseloads, make changes where applicable, and learn from agents how they deal with a myriad of problems. Review Captor notes and compare to agent activity sheets for accuracy and timeliness. Answer phone calls from courts, offenders, family members, etc.; take messages, provide information to callers, and make referrals over the phone where required. Performance reviews are conducted with agents, and an annual, written, in-depth performance evaluation is prepared. Responsible for providing OJT training for agents. Assist agents in conducting offender and collateral contacts (and later provide constructive criticism and positive reinforcement to enhance agent skills), and investigations. Assist agents in collecting urine samples from offenders as necessary. Assist agents in the apprehension, arrest, and transportation of offenders as needed. Travel with agents in the field to assess their various skill sets and make recommendations as appropriate. Review daily activity sheets weekly and distribute them. Recommend and authorize overtime based on workload scores, call outs, and contiguous to shift as appropriate. Review overtime requests to ensure requested hours meet standards for contacts made. Maintain extensive administrative controls regarding investigations being conducted, hearings being held, prisoner transfers to be made, reports due, etc. Participate in extensive training to achieve a minimum of 40 hours of training per year, plus additional training to enhance knowledge and become proficient in related areas. Participate in a number of neighborhood/area community action groups to keep in touch with what is happening in assigned area of responsibility and to maintain contact with neighborhood leaders. Also, establish liaison with Police Divisions and Districts within supervision boundary area. Develop community resources to be used for referral purposes in drug, alcohol, and mental health treatment of offender. Operates a personal computer to navigate applicable PBPP/DOC applications, input and retrieve information, and communicate by electronic mail. Communicate with members of the public, other law enforcement agencies, and various branches of local, state, and federal government. Employees in this job may participate in the performance of their subordinates’ work consistent with operational and organizational requirements. Performs the full range of supervisory duties. Performs other related duties as assigned. Employees in this job may participate in the performance of their subordinates' work consistent with operational or organizational requirements |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Recommends the employment, promotion, discipline and discharge of employees to promote and maintain efficiency of the unit. Evaluate the needs of the unit/office in terms of personnel, equipment and supplies and report to Regional Institutional Parole Director. Analyze complex cases and situations in order to provide guidance and direction to agents and make case placement recommendations to District Director/Deputy District Director. Parole Supervisors decide how their geographical areas and caseloads should be divided up among their agents. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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