|
Commonwealth of Pennsylvania |
|
|
POSITION DESCRIPTION FOR JOB POSTING |
|
|
Position Number: 00076730 |
Description Activated On: 6/29/2026 10:50:47 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Under the general supervision of a professional supervisor, is responsible for providing a full range of vocational rehabilitation services to individuals with disabilities to assist them in obtaining, maintaining, or advancing in gainful employment. |
|
Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Develops and maintains referral sources from UPMC Center for Opioid Recovery, Montefiore Inpatient, Bidwell, Remed, Careerlink East, St. Joseph High School, general referrals from Unit zip codes, and Veteran walk-in / call-in referrals in Allegheny County by personal contact to assure that potential vocational rehabilitation participants are identified. Obtains preliminary information pertinent to the referral of persons with disabilities for vocational rehabilitation services. Conducts a comprehensive face-to-face interview with the applicant to gather relevant information regarding the nature of the disabling condition, educational and employment history, psycho-social factors, and other data needed to initiate the vocational rehabilitation process. Explains eligibility requirements, scope of services, confidentiality, appeal rights and determines next steps with the applicant and other appropriate parties. 1. Utilizes extensive personal contact to assure that potential vocational rehabilitation customers are identified. Obtains preliminary information pertinent to the referral of persons with disabilities for vocational rehabilitation services. Conducts a comprehensive face-to-face interview with the applicant to gather relevant information regarding the nature of the disabling condition, educational and employment history, psycho-social factors, and other data needed to initiate the vocational rehabilitation process. Explains eligibility requirements, scope of services, confidentiality, appeal rights and determines next steps with the applicant and other appropriate parties.1. Accesses and updates participant records using a web-based application. 2. Utilizes a web-based application to access participants referred for services. 3. Make referrals for appropriate services through the CWDS (Commonwealth Workforce Development System). 4. Enters detailed record information directly into CWDS by in person, video, or phone contact with potential participants. 5. Enters case notes into CWDS in a timely manner so they can be viewed/shared. 6. Enters cost service information into a service authorization through CWDS. Reviews and customizes online letter used to inform participants about services authorized. Accesses open encumbrances online. Views invoices and reimbursements online and cancels if necessary. Determines what customer equipment needs to be tagged and enters this information into the on line service authorization. Searches for and reviews service authorizations for approval. 7. Assumes the secondary case managers within the CWDS with real-time access to the online cases. 8. Generates correspondence as needed within CWDS. 9. Completes all applicable customer information within CWDS to complete and maintain the electronic case file. On the basis medical, psycho-social, vocational and client information, determines the applicant’s potential for vocational rehabilitation. Guided by legislation, regulations and agency policy, utilizes professional judgment, consultation as appropriate with related professionals and the customer’s participation. Arranges for and approves expenditures associated with medical, psychological, psychiatric, physical or other evaluations as part of determining potential for vocational rehabilitation. Coordinates the delivery of these services through completion and assures vendor payment. Evaluates, in conjunction with a professional consultant when necessary, the information which has been obtained to ascertain the applicant’s potential for rehabilitation and eligibility. In consultation with the customer, and other appropriate interested parties, determines an appropriate vocational goal and develops and approves a mutually agreed upon Individualized Plan for Employment to achieve the established vocational goal. Counsels and supports customers in their movement toward job placement. Identifies customer and agency responsibilities, approves and authorizes services to be provided, considers similar benefits to be utilized to achieve the rehabilitation plan. Maintains, evaluates and documents customer progress through the vocational rehabilitation process and makes appropriate rehabilitation plan amendments to enhance the opportunity for customer success. Promotes job placement through customer development of employment “soft skills”, customer referral to job openings, and through development of positive employer relationships. Follows up with the customer after job placement to determine the appropriateness of case closure. Prepares case records and reports in accordance with current policy and procedures. As necessary, provides technical and professional assistance concerning agency programs, procedures and services to employers and other community agencies. Uses laptop computer to access vocational software, customer information, labor market trends, and other O.V.R. procedural memos and data in the performance of their job duties. Travels in and out of district to attend meetings with customers, providers, employers and community groups. Attends training sessions, participates on work groups and attends statewide conferences. Authorizes ancillary services needed by customers in training. Contacts customers at facilities, checks attendance and grades, and counsels customers as needed. Reviews bills and progress reports; approves cases for continued attendance and eligibility periodically, audits authorizations and obtains bills from facilities. Prepares case files, dictates progress reports and services and conducts annual reviews as necessary. Performs all duties in accordance with telework and other related agency policies when working from approved alternative work site on approved days. Performs related work as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Counselor makes decisions determining eligibility of customers for vocational rehabilitation services. Makes decisions to arrange and approve expenditures associated with customer IPE. Makes decisions pertaining to the appropriateness of case closure. Decisions referred to others would include any conflicts that are not able to be resloved on an individual basis between the counselor and customer. These decisions would be referred to the immediate supervisor for assistance. |
||||||||||||||||||||
Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
||||||||||||||||||||
Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
|