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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00089454 |
Description Activated On: 3/4/2025 8:44:23 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This position provides visitor services, receptionist and clerical duties in order to assist in the operations of Moraine State Park Complex. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Serves as a receptionist in the Park Office and occasionally the Marina Office to provide visitors with park information, answers to questions, and directions. Works with the Pennsylvania Reservation and Revenue System. Answers telephone and written queries from park visitors and routes to the proper person. Work involves performing clerical duties within a structured work setting that follow well established methods and procedures. Duties include but are not limited to; Utilizing the park revenue and reservation software system to perform point of sale transactions, such as boat launching permits; boat mooring reservations; walk-in cabin reservations and other miscellaneous items. Collects fees and account for the correct amount of money at the end of the shift, following cash management policy. File documents and electronic files according to established protocols. Prepares letters, reports, forms and other incidental information as needed; Creates electronic documents including interpretive program advertisements and other reports for the park's Outdoor Program Services staff. Assists with the log information received from the maintenance section on vehicle use, maintenance, or repairs. Helps with filing and filing system maintenance. Operates a personal computer, scanner, copier, fax machine, laminating machine, park two-way radios, printing calculators, telephone system. Performs other related office duties and incidental office custodial tasks as needed and assigned. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Completes clerical assistant work as assigned, or as needed. Work is initially reviewed closely, and close supervision is received when new work processes or procedures are introduced, however, employees are expected to perform with limited guidance after the work process is learned and on regular assignments. This position is required to report any problems to supervisor. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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