Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 00097622	Description Activated On: 3/24/2026 9:23:09 AM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

This position supports the Bureau of Equal Employment Opportunity Investigations (BEEOI) in the Employee Relations and Workforce Support Office. The employee in this position will perform work assignments designed to develop a comprehensive understanding of Equal Employment Opportunity (EEO) laws, Commonwealth policies, EEO complaint investigation procedures, protected classes, acts of harm, and jurisdictional issues.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

This position participates in a 12-month training program which provides on-the-job formal training in assisting higher-level human resource and EEO professionals with BEEOI functions.
Assists in reviewing newly received complaints to determine whether or not the complaints are within the EEO investigative jurisdiction.
Assists with investigating discrimination complaints. This includes assisting with interviewing witnesses, collecting data, and preparing reports of findings and recommendations for resolution in accordance with Management Directive 410.10 Amended, Internal EEO Complaint Investigations.

Assists with explaining procedures for filing internal discrimination complaints to employees and applicants.
Assists with providing EEO-related training for Commonwealth employees, managers, and supervisors.

Performs other duties as assigned.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Work is received from the supervisor and is carried out with some initiative and independence, but assignments are made with detailed instructions. Work is reviewed while in progress and upon completion. The supervisor is informed of the status of work assignments, and the incumbent regularly discusses with the supervisor decisions, issues, and initiatives. Increasing levels of independence and responsibility should be achieved in performance of the full range of duties.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Licenses, registrations, or certifications:

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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Conducts investigations and handles case-related matters confidentially and impartially.
2.	Analyzes information and data to support findings and recommendations.
3.	Provides guidance and consultative support to internal stakeholders.
4.	Establishes and maintains effective working relationships at all levels.
5.	Participates in in-person interviews with complainants, witnesses, and alleged offenders, as required.
6.	Delivers classroom training sessions on EEO-related topics.
7.	Prioritizes and completes assignments to ensure high-quality results within established deadlines.
8.	Operates Commonwealth-issued equipment and software effectively.
9.	Travels as required, including occasional overnight travel.
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