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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00100577 |
Description Activated On: 6/2/2026 11:05:43 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Responsible for supervising the clerical staff assigned to the Real Estate and Vehicle Division of the Bureau of Professional and Occupational Affairs. Supervises and assists in evaluating and processing licensure applications for all real estate and vehicle salespersons classifications. Additionally, supervises and assists in the licensing of all vehicle dealer classifications. Use of independent judgment in determining licensure eligibility is necessary. Must be familiar with licensure requirements for each of these classifications. The issuance of a license to an unqualified applicant could result in risk to the health, safety and welfare of the public. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Specific supervising duties for employees under your supervision include: 1. Distributes work to clerical staff within the division. 2. Responsible for providing on the job training to clerical staff. 3. Responsible for completing performance evaluations for clerical staff within the division. 4. Prepares employee job description and performance standards for clerical staff within the division. 5. Interviews job applicants applying for clerical positions with the division. 6. Establishes and oversees an employee training program for the clerical staff. 7. Authorizes leave usage for clerical staff. 8. Works closely with the Division Chief and the other Clerical Supervisor in keeping all operations in the division up to date with the workflow. 9. Provides information to the public by telephone and in person, relative to applications and licensure requirements. 10. Prepares non-routine electronic correspondence in response to applicant / licensee inquiries and application discrepancies. 11. Services as back-up for all clerical areas within the division. 12. Performs other related duties as assigned by the Division Chief. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Employee is aware of ongoing daily workload requirements and performance objectives and sets their priorities accordingly. Any unusual problems which may occur are brought to the attention of the Division Chief and solutions worked out. Employee is encouraged to exercise good judgment and initiative within established policies and procedures. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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