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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00106989 |
Description Activated On: 8/31/2026 11:50:26 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Provides Clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Process and sort daily incoming mail for Revenue bureaus to be scanned into various files. Perform quality checks in reviewing the condition of documents prior to scanning. Removing staples, paper clips, mend tears, enlarge smaller documents, make photocopies of non-legible original documents including unscannable envelopes. Arrange prepped documents and correspondence according to the bureau and/or tax type. Submit work to supervisor for quality control prior to scanning. Maintain and complete a daily production log by recording the job type, activity count, and time spent on the job(s) worked each day. Utilize a i4250 scanner for the imaging of documents. Utilizes Scan Manager and Capture Pro applications. Perform scanning operations for both internal customers and other Commonwealth agencies. Create a CD of digitized scanned documents and/or place scanned work into files for Secure Data Transfer. Review documents for correct information to allow scanner to accurately enter information into scanning portal. Perform quality control of scanned images for 100% accuracy, and rescans documents as necessary (ex. Legibility, folded or damaged documents, blank pages, or double docs). Ensure all IT equipment and scanners are cleaned, calibrated, and well maintained. Report any issues with equipment to Supervisor. Work with vendor to troubleshoot or make repairs. Process documents and information for bureau requests via; in person meetings, hand-carried rush requests, telephone or emailed requests. Assist personnel from bureaus in obtaining requested document(s) in various formats and check process procedures when obtaining check vouchers. Perform quality control and inspection of scanned images for compliance with Management Directives, ensure quality and accuracy of work. Create and maintain labels and logs of IT equipment, microfilm requests, and completed work, to accommodate end user’s specifications and retention. Initiate the REV-467 process by retrieving and logging received requests in the REV-467 Log. Correspond with requestors on missing identification need for processing requests. Help prepare and package finished work products for delivery to the customer. Transport work and mail throughout the Strawberry Square Tower for department needs. Provide courier services between Revenue and other Downtown Commonwealth Agencies for check pick-ups and drop-offs. Demonstrate a commitment to the service-oriented culture of the Department. Apply Lean thinking in day-today tasks Being mindful of internal controls and risk management when changes are made to processes. Treats others equitably and adheres to diversity and inclusion program requirements in the workplace. Perform other related duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Refers to supervisor when problems arise with questionable incoming work. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: N/A Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. N/A 5. N/A 6. N/A |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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