Position Description

Commonwealth of Pennsylvania
POSITION DESCRIPTION FOR JOB POSTING
Position Number: 00108040	Description Activated On: 4/14/2026 12:14:21 PM

Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively.

This position provides clerical support, and the typing and processing of documents in a variety of functions for the Bureau of Training and Education.

Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

75% Processes all applications pertaining to calendar/mandatory/specialized position courses held at the Academy, off-site locations, and Northeast and Southeast Regional Training Centers to include: creation and maintenance of applicant training records via Access; preparation of rosters, certificates, confirmation notices; creation and maintenance of training files; handling telephone calls relating to training courses; dissemination of training correspondence to applicable Bureaus/Troops and law enforcement agencies via e-mail, fax, or US mail; and scanning of training course documents.

10% Serves as the Bureau's Workers Compensation Service Representative.

5% Provides support to the Certifying School Official for the G.I. Bill Benefits for Veteran Cadets.

5% Provides support for various Department ceremonies by assisting with preparations and performing receptionist duties at the events.

5% Other clerical duties as assigned, including filling in for the Clerk Typist at the Front Desk when required.

Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

This position performs duties with considerable independence within standard operating procedures; however, direction and assistance is provided by the supervisor verbally and in writing, as needed. Special assignments/projects will also be assigned and reviewed by the supervisor.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:

Licenses, registrations, or certifications:

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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.

1.	Processes Training Applications.
2.	Proofreads/Drafts/Types correspondence.
3.	Serves as the Certifying School Officer for the G.I. Bill Benefits
4.	Provides support to the Workers Comp Service Rep.
5.	Performs Communications Desk Duties when needed.
6.	Effectively communicate verbally and in writing.
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