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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00128391 |
Description Activated On: 3/25/2026 12:35:32 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organizations objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. The Project Manager (PM) directs, administers, manages and facilitates information technology (IT) enhancement(s), business process re-engineering or developmental project. The PM is the individual ultimately responsible for the success of the project. The PMs primary responsibility is to drive the entire effort from start to finish. The PM must ensure that the project is completed on schedule, within the defined budget and that the final product meets the business, technical, and established quality requirements. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Responsible for working with the Business Relationship Manager (BRM) and IT Solutions Management team or, on some occasions work on the development of estimates for enhancements, business process(es) re-engineering or development efforts in planning, analysis, design, construction, testing, implementation, and transition to operational support. Works with team leads to adjust and revise project estimates, when necessary. Ensure new project estimates are approved by the client and agreed upon. Follow the Health and Human Services (HHS) IT Delivery Center (DC) Project Management Office (PMO) PM Checklist, Procedures, and Standards along with OA/OIT and internal HHS IT DC procedures. Accountable for delivery of all work tasks identified in the Project Management Plan. Manage and track the project progress against the project schedule. Develop work planning and scheduling work. Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule. Monitor and track the project budget and keep the necessary stakeholders apprised. Plan, organize, prioritize, and manage multiple work efforts across the project team. Notify, and keep informed, team leads of project timelines, milestones, phases, work requests target dates, and approved executable work packages. Accountable to schedule or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders. Responsible for the capture and reporting of required project management metrics. Analyze and distribute reports on project metrics associated with work items related to improvement measures. Ensure all changes to scope follow processes outlined in the Project Management Plan; Change Management section and are documented. Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders. Responsible to tailor and baseline all project templates. Ensure processes and activities are followed. Maintain and update the RAID+ Log. Communicate and work with users and client(s), as necessary. Anticipate issues and proactively address them. Identify, track, and resolve issues. Build and maintain relationships with key stakeholders and customer representatives. Serve as the primary point of contact for all project-related issues and resolution of issues. Communicate effectively with customers and software/hardware suppliers supporting the commonwealth, as appropriate. Communicate to team members how their work assignments relate to and help achieve project objectives. Accountable for the final project management evaluation review with stakeholders. Develop a Transition to Operational Support document; set up the Service Level Agreement (SLA) tracking tool and perform monthly SLA overview after implementation identifying and SLAs not met that have penalties. Accountable for management of the projects scope for the project and gaining agreement and approval of scope changes with customer representatives and affected stakeholders. Direct work planning and scheduling work. Accountable for peer reviews with the appropriate project team resources. Coordinate and present proposals to agencies as necessary. Identify and manage project risk, and develop risk mitigation strategies, and track to closure. Follow and utilize the established PMO project standards and project specific procedures with team leads and the business area. Responsible for project compliance with standards and procedures. Develop and facilitate achievement of project service commitments. Ensure that tasks provide value and support the strategic direction of the project and meet service commitments. Balance workload with project members capacity. Plan project specific training and orientation needs. Other duties as assigned to support the HHS IT DC PMO. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisors signature. An IT PM 2 is usually a mid-level project manager with moderate autonomy. The individual executes within a framework. Decisions are tactical and bound. Decision making characteristics: Operates within established frameworks: Works within predefined project management processes, standards, and governance. Decisions often require adherence to existing guidelines. Limited financial authority: Can approve small expenditures or change requests but usually below a threshold that impacts budgets or schedules significantly. Narrower scope of impact: Decisions typically affect a single project, a subset of tasks, or a single workstream. Guidance-driven: Often escalates issues, risks, or changes that might affect cost, scope, or timelines beyond their authority. Moderate stakeholder influence: Can make decisions with team members and lower-level stakeholders but relies on senior PMs or supervisors for major decisions. Focus on execution: Decision-making centers around day-to-day project delivery, task prioritization, and resolving operational issues. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: Two years of experience as a Business Analyst 4; or Two years of experience as a Project Manager 1; or Four years of experience in leading IT systems development or implementation projects and a bachelors degree; or An equivalent combination of experience and training that includes four years of experience in leading IT systems development or implementation projects. Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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