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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00133910 |
Description Activated On: 8/21/2023 12:29:10 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. The Public Health Program Administrator will serve as the department’s Language Access Coordinator and Culturally Linguistic and Appropriate Services (CLAS) Coordinator. The position has responsibility in the planning, development, implementation, and evaluation of strategies, initiatives, and programs to reduce health disparities and institutional barriers to health equity. The position is responsible for implementing policies, procedures, and practices that promote and value diversity in terms of race, ethnicity, and culture within the Department of Health and its external partners. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Serves as Language Access Coordinator for the department, responsible for providing training, technical assistance, and monitoring of each bureau and program-level office to ensure the development, implementation, and maintenance for the Language Access Plan and Policy. Track and resolve issues related to language services, responds to language service complaints, reviews data, and conducts outreach. Attend monthly Language Access Community of Practice Meetings. Provides primary language access coordination and liaison with other agencies, offices, and public and private organizations outside the Department, in conjunction with the Office of Legal Counsel, to achieve program objectives. Ensures that all complaints of discrimination alleging noncompliance with the Limited English Proficiency (LEP) Program are processed, investigated, and resolved in a fair and timely manner in accordance with Title VI, related laws, authorities and the regulations and orders of the Department. Create and maintain a desk manual (how-to-guide), process documentation, and other relevant work products that identify the necessary steps of each assigned task. Maintains a basic understanding of the Public Health Accreditation Board (PHAB) standards, the State Health Assessment (SHA), and the State Health Improvement Plan (SHIP). Health Equity – Demonstrate awareness of the vulnerable populations the organization serves by identifying, providing, and advocating for resources, services, communication methods, and policies that would help those populations achieve health equity. Maintains strict confidentiality of information to ensure employee confidentiality, abiding by confidentiality standards. Ensure CLAS standards are integrated into the work of DOH. Work with DOH staff to incorporate CLAS language into vendor contracts. Keep both internal and external CLAS toolkits updated. Hold regularly scheduled department wide trainings on CLAS related topics. Facilitate internal CLAS taskforce meetings and deliverables. Performs other duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. The individual in this position performs work independently under the direction of the Director. Employee in this role makes decisions after carefully analyzing and interpreting information. Employee is responsible to find information to come up with solutions or approaches. Thorough understanding of health equity principles and the goals of the office will need to be considered when making decisions. Decision making involves addressing new or unique issues or problems that have not been previously addressed. To move DOH and OHE forward rapidly, innovative thinking and agile decision making is crucial. Work is reviewed by the Health Equity Office Director through one-on-one meetings, conferences and evaluation of work product and results. Work is performed according to established program and commonwealth established standards, policies, and requirements. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: One year as a Public Health Program Associate 2 (commonwealth title); or • A bachelor's degree and two years of professional experience in the development, analysis, or monitoring of programs, grants, or contracts in health, human services, social or behavioral services, health care services, or health insurance; or • An equivalent combination of experience and training. Licenses, registrations, or certifications: 1. OTHER 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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