Commonwealth of Pennsylvania

POSITION DESCRIPTION FOR JOB POSTING

Position Number:  00149795

Description Activated On:  2/13/2024 11:47:25 AM


Position Purpose:
Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. 

Under the general supervision of a VR Supervisor, is responsible for providing a full range of vocational rehabilitation services to individuals with disabilities to assist them in obtaining gainful employment.

Description of Duties:
Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor.

Develops and maintains referral sources in Montgomery county by personal contact to assure that potential vocational rehabilitation customers are identified. Obtains preliminary information pertinent to the referral of persons with disabilities for vocational rehabilitation services. Conducts a comprehensive face-to-face interview with the applicant to gather relevant information regarding the nature of the disabling condition, education and employment history, psycho-social factors, and other data needed to initiate the vocational rehabilitation process. Explains eligibility requirements, scope of services, confidentiality, appeal rights and determines the next steps in the rehabilitation process with the applicant and other appropriate parties.

On the basis of medical, psycho-social, vocational and customer information, determines the applicant’s potential for vocational rehabilitation. Arranges for and approves expenditures associated with medical, psychological, psychiatric, physical or other evaluations as part of determining potential for vocational rehabilitation and eligibility for services. Coordinates the delivery of these services through completion and assures vendor payment. Evaluates, in conjunction with a professional consultant, when necessary, the information, which has been obtained to ascertain the applicant’s potential for rehabilitation and eligibility for services.

In consultation with the customer, and other appropriate interested parties, determines an appropriate vocational goal and develops and approves a mutually agreed upon Individualized Plan for Employment (IPE) to achieve the established vocational goal. Identifies customer and agency responsibilities, approves and authorizes services to be provided, and identifies similar benefits to be utilized to achieve the rehabilitation plan.

Provides counseling and guidance services and job placement assistance to the customer, in achieving the established vocational goal. Evaluates and documents customer progress through the vocational rehabilitation process. Completes appropriate rehabilitation plan amendments to enhance the opportunity for customer success. Promotes job placement through customer development of employment “soft skills”, customer referral to job openings, and through development of positive employer relationships. Follows up with the customer after job placement to determine the appropriateness of case closure.

Accesses and updates participant records using a web-based application. Utilizes a web-based application to access participants referred for services.

Makes referrals for appropriate services through CWDS (Commonwealth Workforce Development System). Enters detailed record information directly into CWDS by personal or phone contact with potential participants. Enters case notes into CWDS in a timely manner so they can be viewed/shared.

Enters cost service information into a service authorization through CWDS. Reviews and customizes online letter used to inform participants about services authorized. Accesses open encumbrances online. Views invoices and reimbursements online and cancels if necessary. Determines what customer equipment needs to be tagged and enters this information into the online service authorization. Searches for and reviews service authorizations for approval.

Assumes the secondary case managers role within CWDS with real-time access to the online cases. Generates correspondence as needed within CWDS. Completes all applicable customer information within CWDS to complete and maintain the electronic case file.

Prepares case records and reports in accordance with current policy and procedures. As necessary, provides technical and professional assistance concerning agency programs, procedures and services to employers and other community agencies.

Uses laptop computer to access vocational software, customer information, labor market trends, and other OVR procedural memos and data in the performance of their job duties.

Travels in and out of district to attend meetings with customers, providers, employers and community groups. Attends training sessions, participates on work groups and attends statewide conferences.

Performs other related duties, as required.


Decision Making:
Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature.

Eligibility, IPE approval, approval of service expenditures and closure decisions are performed by the Counselor. A review of counselor casework is conducted by the supervisor on a quarterly basis to ensure adherence to agency guidelines, goals and objectives. In some cases, more frequent supervisory review and approvals may be required.

Expenditures for services which are classified as sole source, individual consideration or those requiring a waiver for training or financial eligibility must receive signatory review by management.

Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License

Experience:



Licenses, registrations, or certifications:

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  N/A
 
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N/A
 
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N/A
 
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Essential Functions
: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
 
 1. Counsels & places VR customers
 2. Accesses and inputs information electronically
 3. Gathers customer information
 4. Determines eligibility for services
 5. Develops and approves IPEs with customers
 6. Arranges and approves expenditures
 7. Coordinates planned services
 8. Liaison with external agency resources
 9. Evaluates/documents customer progress
 10. Travels as required