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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00180993 |
Description Activated On: 6/26/2025 11:54:19 AM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. This position is responsible for conducting standardized knowledge and skills examinations to evaluate the skill and competence of non-commercial and Commercial Driver License (CDL) applicants |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. Determines the physical and driving qualifications of applicants, and the mechanical conditions of vehicles for conformance to the established standards necessary for safe driving. Administers telebinocular, color perception, and other tests of vision. Administers non-commercial and commercial driver license knowledge examinations to individuals to ensure they have a knowledge and understanding of the Vehicle Code and traffic signs. Administers non-commercial and commercial driver license skills tests in accordance with Department standards. Determines vehicle characteristics to ensure appropriate tests are administered. Checks for valid registration and insurance. Examines paperwork including applications; birth certificates; Social Security cards; marriage certificates; court documents; proof of residency documents; documents issued by the U.S. Citizenship and Immigration Service, Department of Homeland Security, and U.S. State Department; and documents issued by foreign countries for authenticity. Accesses various systems and databases to authenticate identity documents. Establishes an individual’s identity and eligibility for a driver’s license and/or identification card. Identifies fraud and mitigates the creation of false identities and identity theft. Processes test results and applications and issues driver license and identification card products to eligible applicants. Communicates information related to driver license applications, testing procedures, test results, and complaint processes to customers. Strictly adheres to all aspects of Driver and Vehicle Services’ Customer Service Policy. Responsible for ensuring that the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the Fee Waiver Guidelines. Attends and completes required training. Performs other related duties as required. Safety: 1. Assess your environment and be responsible for your safety, the safety of co-workers, and the public. 2. Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws. 3. Immediately report to your supervisor any incident, unsafe practice, or near miss. 4. When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident. Workforce and Succession Planning: Take an active role in succession planning by completing a Career Development Plan in collaboration with the supervisor. In conjunction with the supervisor, participate in knowledge management/transfer by identifying key aspects of the job and sharing explicit and tacit program/technical knowledge with other employees. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Works independently in accordance with established standards and guidelines. Work is supervised by a Driver License Center Supervisor. |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: 1. Valid Class A CDL with P and N endorsements and without the following restrictions: E, L, N, O, or Z 2. Valid unrestricted Class M Driver’s License must be obtained within the first six months of employment Licenses, registrations, or certifications: 1. CDL in classes A and M with the following endorsements: P and N 2. L restriction (Air Brakes) must be lifted 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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