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Commonwealth of Pennsylvania |
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POSITION DESCRIPTION FOR JOB POSTING |
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Position Number: 00185484 |
Description Activated On: 10/6/2026 2:25:26 PM |
Position Purpose: Describe the primary purpose of this position and how it contributes to the organization’s objectives. Example: Provides clerical and office support within the Division to ensure its operations are conducted efficiently and effectively. Examiner Assistants must be capable of performing all counter processing functions, with no more than two exceptions per rating period that require supervisor intervention. Examiner Assistants have knowledge of and understand the policies and procedures set forth by the Bureau of Driver Licensing. Demonstrates a basic knowledge of state and federal laws and regulations, which impact the Driver License Program. |
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Description of Duties: Describe in detail the duties and responsibilities assigned to this position. Descriptions should include the major end result of the task. Example: Types correspondence, reports, and other various documents from handwritten drafts for review and signature of the supervisor. The Drivers License Examiner Assistant is assigned to a Driver License Center that provides driver licensing and vehicle title, registration, and associated services to the public. Work involves direct contact with customers by means of verification of applicant identification, completion of application forms, as well as entering information into on-line driver license application software. Administers standardized knowledge tests to evaluate the applicant’s understanding of motor vehicle code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using a telebinocular instrument. Data enters applicants test results and customer applications for driver license services in on-line software systems using a PC terminal. If the employee has the capability to process a fee waiver •Responsible for ensuring that the correct fee waiver code is used, and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the Fee Waiver Guidelines. Strictly adheres to all aspects of Safety Administration Customer Service Policy Safety 1. Assess your environment and be responsible for your safety, the safety of co-workers, and the public. 2. Attend required safety training and adhere to the requirements of all safety manuals, policies, and laws. 3. Immediately report to your supervisor any incident, unsafe practice, or near miss. 4. When in an enclosed environment (office buildings, confined spaces, flagger stations, equipment pinch points, etc.), know your evacuation process and escape route, your communication protocols, and appropriately react in the event of an incident. Performs other related duties as required. |
Decision Making: Describe the types of decisions made by the incumbent of this position and the types of decisions referred to others. Identify the problems or issues that can be resolved at the level of this position, versus those that must be referred to the supervisor. Example: In response to a customer inquiry, this work involves researching the status of an activity and preparing a formal response for the supervisor’s signature. Administer Knowledge Tests and Eye Test and process test results |
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Requirements Profile: Identify any specific experience or requirements, such as a licensure, registration, or certification, which may be necessary to perform the functions of the position. Position-specific requirements should be consistent with a Special Requirement or other criteria identified in the classification specification covering this position. Example: Experience using Java; Professional Engineer License Experience: 1. N/A 2. N/A 3. N/A Licenses, registrations, or certifications: 1. N/A 2. N/A 3. N/A 4. 5. 6. |
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Essential Functions: Provide a list of essential functions for this position. Example: Transports boxes weighing up to 60 pounds.
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